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Public Tickets

Emmanuel MeetMyPsy Add employee not possibleClosed   Amelia   Updated April 20, 2022 at 2:00pm   8 Most recent comment from Uroš Jovanović:Hello Emmanuel,Thank you for clearing that up.Since every database uses its own prefixes, this will not work as Amelia looks for data from the tables with the already-specified prefix. You will have t ... Adam Package resettingClosed   Amelia   Updated April 20, 2022 at 1:44pm   9 Most recent comment from Marko Davidović:Hello Adam,We did not have a similar case to this one, next time if it happens and we hope that the same will not happen again, please contact us immediately so that we can perform the necessary check ... muzzer Couple of QuestionsClosed   Amelia   Updated April 20, 2022 at 1:33pm   2 Most recent comment from Uroš Jovanović:Hello Muzzer,Thank you for reaching out to us.1. For this purpose, you could set use the "Special days" functionality in Amelia, where you can set modified working hours for specific dates.2. I am so ... Adam No payment option?Closed   Amelia   Updated April 20, 2022 at 1:21pm   2 Most recent comment from Marko Davidović:Hello Adam,We went to your site and can see all the payment options you have setAlong the way, we checked and booked the G30 service for Thursday and everything is fine (we sent it to you in another t ... sumit Mycred - Allowed to make appointments when insufficient creditsClosed   Amelia   Updated April 20, 2022 at 12:19pm   7 Most recent comment from Uroš Jovanović:Hello Sumit,Thank you for reaching back to us.We have included this in the latest update but we are currently communicating with the myCred team for them to implement it from their side so it can be r ... Martin Suchta Redirect URL After AppointmentClosed   Amelia   Updated April 20, 2022 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Martin, Thank you for purchasing our product, and for reaching out to us.All you need to do is to enter the redirect URL in Amelia/settings/general settings and save this and that is it.We have ... Larry Collett WooCommerce errorClosed   Amelia   Updated April 20, 2022 at 11:26am   3 Most recent comment from Marko Davidović:Hello Larry, We are glad to hear that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there.We wish you all the best. Arie RightToLeft Email Notifications display wrongClosed   Amelia   Updated April 20, 2022 at 11:17am   9 Most recent comment from Marko Davidović:Hello, You are most welcome, and of course, we will send it to you.We have a large number of users who use rtl and we have not had any reports that it does not work properly.We have now tested and boo ... capkeltiek On-demand event featureClosed   Amelia   Updated April 20, 2022 at 10:26am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on ... Silvia PINTOS informationClosed   Amelia   Updated April 20, 2022 at 10:15am   4 Most recent comment from Uroš Jovanović:Hello Silvia,Thank you for clearing that up.I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in ... Martin Suchta Hiding Employee SelectorClosed   Amelia   Updated April 20, 2022 at 9:11am   4 Most recent comment from Marko Davidović:Hello Martin,You are most welcome, and we are glad that we were able to help you.  But we checked just in case and we can see that you didn't apply it, you can still choose employees on this pag ... Oneil A Williams Email NotificationsClosed   Amelia   Updated April 20, 2022 at 6:49am   2 Most recent comment from Marko Davidović:Hello Oneil A Williams, Thank you for purchasing our product, and for reaching out to us.We have checked in our system and you have open the old ticket on March 27, 2022 at 7:40pm and our colleague h ... Frédéric Prud\'homme Employee not visible when she has no appointmentClosed   Amelia   Updated April 19, 2022 at 7:06pm   2 Most recent comment from Miloš Jovanović:Hi, FrédéricThanks for reaching out to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this ... Eduardo Fonseca user messaging systemClosed   Amelia   Updated April 19, 2022 at 7:00pm   2 Most recent comment from Miloš Jovanović:Hi, EduardoThanks for reaching out to us- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this in t ... Achyutha Kumar C R Employee not receiving notification mailClosed   Amelia   Updated April 19, 2022 at 6:39pm   2 Most recent comment from Miloš Jovanović:Hi, AchyuthaThanks for reaching out to us-I can remotely do some tests for you and see what's going on.Please provide me a temporary WP-admin (administrator) user for your site where this happe ...