almost 3 days ago i opened a ticket with a problem. the bookings are no longer carried out. A member of staff contacted me shortly. I haven't received an answer to my reply for 3 days now. I'm the only one with this problem and don't know what to do next. Unfortunately I have not received any response since then.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
almost 3 days ago i opened a ticket with a problem. the bookings are no longer carried out. A member of staff contacted me shortly. I haven't received an answer to my reply for 3 days now. I'm the only one with this problem and don't know what to do next. Unfortunately I have not received any response since then.
NO. 3127328
Hello Andreas,
Thank you for reaching out to us.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3127328/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Marko Davidovic
[email protected]
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