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Public Tickets

Jennie Prewett Booking confirmationsClosed   Amelia   Updated November 27, 2024 at 8:21am   6 Most recent comment from Stefan Petrov:Hi Jennie, Thanks for the access. Since you have third party SMTP plugin configured, it looks like the the emails are coming from this email configured here  You have configured WP mail in Amelia, t ... Krishna Temple NotificationClosed   Amelia   Updated November 27, 2024 at 7:55am   10 Most recent comment from Stefan Petrov:Hi Krishna Temple, As per my previous testing, i couldn't find the issue since the emails are properly sent. You already have SMTP configuration, which is correct and therefore the emails are sen ... Flavio Vicari Problème avec la capacité maximale d'un serviceClosed   Amelia   Updated November 27, 2024 at 7:16am   2 Most recent comment from Marko Davidović:Hello,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment ... Derek Hudson "selected" class for payment typeClosed   Amelia   Updated November 27, 2024 at 7:09am   4 Most recent comment from Marko Davidović:Hello again, We are sorry that we cannot help more but when custom solution are in question we simply can not know what the issue since this is not been developed by our Dev team and Amelia is not des ... Jennie Prewett Amelia not taking payment from some bookingsClosed   Amelia   Updated November 27, 2024 at 6:53am   7 Most recent comment from Marko Davidović:Hello again, We can not replicate this and we never seen this as possible unless it has been configured like that. Now all is working fine and there is no issue, So most likely some changes were made. ... Glenn Weber Amelia File Upload for each AppointmentClosed   Amelia   Updated November 27, 2024 at 6:43am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, currently this feature is not available in Amelia. When they purchase a package only then they can fill in custom fields not later. You can for example triple the custom fi ... Ray Smith Single-Session PackagesClosed   Amelia   Updated November 26, 2024 at 6:10pm   7 Most recent comment from Uroš Jovanović:Hello Ray, I'm glad I could assist. If you need help with anything else, don't hesitate to reach out.   emilie Translation / plugin updateClosed   Amelia   Updated November 26, 2024 at 6:04pm   4 Most recent comment from Uroš Jovanović:Hello, Got it! If you're handling this through the personalization tool in the plugin for the forms, then there’s no need to worry further on that end. It seems like you're on top of it! L ... Bob May NotificationsClosed   Amelia   Updated November 26, 2024 at 6:02pm   17 Most recent comment from Uroš Jovanović:Hello Bob, I completely understand the urgency of this issue and apologize for the delays. I have passed the details further for additional assistance, as this problem seems complex to replicate. In t ... Elizabeth Finlan Woocommerce PaymentsClosed   Amelia   Updated November 26, 2024 at 5:21pm   4 Most recent comment from Uroš Jovanović:Hello Elizabeth, I will take a look into this as soon as possible. I appreciate your patience. Thijs Can't see events in admin panel/dashboard of WordpressClosed   Amelia   Updated November 26, 2024 at 5:07pm   2 Most recent comment from Uroš Jovanović:Hello Thijs, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... Raymond No Access to Custom Fields Even After I Upgraded to Standard licenseClosed   Amelia   Updated November 26, 2024 at 5:03pm   2 Most recent comment from Uroš Jovanović:Hello Raymond, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Carlos Venegas MercadoPago integrationClosed   Amelia   Updated November 26, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out! Currently, there are no plans to natively integrate MercadoPago directly into Amelia. However, you can still use MercadoPago with Amelia by integrating it thr ... Simon Woo commerceClosed   Amelia   Updated November 26, 2024 at 4:41pm   4 Most recent comment from Uroš Jovanović:Hello Simon, Thank you for providing this information and for updating us on the situation. It's great to hear that rolling back the Woo Payments plugin resolved the issue for now. We appreciate ... Temper Minimum time required before booking is RESTRICTIVEClosed   Amelia   Updated November 26, 2024 at 1:36pm   2 Most recent comment from Stefan Petrov:Hi Temper, This option is only related to front end (to customers), it's not applied to the back end (employees and managers) . Unfortunately, it's not possible to configure 18 hours as dura ...