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Public Tickets

Hafsa Time zone migrationClosed   Amelia   Updated September 2, 2024 at 5:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This is not achievable Im afraid. This must be done manually. We understand that this ... Hans Podlipnik Clients PortalClosed   Amelia   Updated September 2, 2024 at 5:17am   4 Most recent comment from Marko Davidović:Hello again, You did not set the correct URL then in role settings section. We have notting to do with WP login so you must have placed wrong URL. Please check and set correct URL of Amelia customer p ... David Filbà Estado de la reservaClosed   Amelia   Updated September 2, 2024 at 5:10am   6 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that different default statuses can be set by services so if there are services that only use stripe you can set their d ... Anne-sophie Manage PackageClosed   Amelia   Updated September 1, 2024 at 6:49pm   2 Most recent comment from Stefan Petrov:Je constate qu'il s'agit d'un ticket en double, et nous avons déjà couvert ce sujet dans un autre ticket : https://tmsplugins.ticksy.com/ticket/3714423/ Pour référence future, veuil ... Chris Set up for servicesClosed   Amelia   Updated August 30, 2024 at 2:25pm   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.For your purpose, you need to assign a specific service or location to the work hour period on the Amelia/Employees/Work Hours page.Please let me know if ... Giannis Google Calendar invitationsClosed   Amelia   Updated August 30, 2024 at 1:45pm   2 Most recent comment from Stefan Petrov:Hi Giannis,Thanks for reaching out to us. Unfortunatelly, currently, there is no option to change this, the invitation is always sent as per the appointment or event booked.Please feel free to search ... Adam Donatelli I tried to upgrade but it only added another starter package anotherClosed   Amelia   Updated August 30, 2024 at 1:22pm   8 Most recent comment from Stefan Petrov:You are welcome. Managment will provide a respond as soon as they process the request. Rakinul Button Color ChangeClosed   Amelia   Updated August 30, 2024 at 12:52pm   13 Most recent comment from Rakinul:Thank you Stefan its woks fine.Close the ticket David Filbà Consulta reservas manualesClosed   Amelia   Updated August 30, 2024 at 11:04am   6 Most recent comment from Marko Davidović:Hello again,As far as we can see you want to create situation of "urgency" so that your customers feel the need to book faster so that they do not lose spots.If this is correct and if we have understo ... FX Problemes ameliaClosed   Amelia   Updated August 30, 2024 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.I will take a look into this and let you know as soon as possible.I appreciate your patience. Charlotte Absence client dans AMELIAClosed   Amelia   Updated August 30, 2024 at 10:22am   2 Most recent comment from Stefan Petrov:Bonjour Vanessa, Merci de nous avoir contactés. Cela pourrait être un problème lié aux paramètres de messagerie. Si vous utilisez PHP ou Mailgun, les emails sont souvent marqués comme spam et il ... Diane Lee Front-end DisplayClosed   Amelia   Updated August 30, 2024 at 9:27am   13 Most recent comment from Stefan Petrov:Hi Diane,For some reason, it looks like I'm not able to access your website anymoreCan you please double check?  Marketing pay half now, then pay half later to break up large payments into smaller manageable paymentsClosed   Amelia   Updated August 30, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hi Marketing,Thanks for reaching out to us. Unfortunatelly, currently, there is no option to "break" the payment is smaller payments, but, you can enable a deposit feature. This will allow your custom ... Michael Etokakpan Edit Appointment mismatchClosed   Amelia   Updated August 30, 2024 at 7:24am   2 Most recent comment from Stefan Petrov:Hi Michael,Thanks for reaching out to us. This is because Amelia follows the employee work hours combined with the service duration, so when you change to another employee, he might have different wor ... Lisa L. Hicks Amelia Staggered start times and 30min buffer for 1hr appointmentClosed   Amelia   Updated August 30, 2024 at 7:20am   10 Most recent comment from Stefan Petrov:You are welcome, Lisa.I hope i cleared a bit and you will be able to configure the scenario according to your needs. My apologies if I already asked this before, but may I ask you for a small favor ...