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Public Tickets

Raphael Double AppointmentsClosed   Amelia   Updated February 12, 2024 at 5:29pm   4 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for the update on this.I can confirm that it was always like that, at least since the 4.* versions of the Amelia plugin.Please let me know if you have any other questions. FilippoM Zoom link problemClosed   Amelia   Updated February 12, 2024 at 5:19pm   2 Most recent comment from Uroš Jovanović:Hello Filippo, Thank you for reaching out to us. Can you please check if you have configured scopes properly in Zoom? After you’ve entered the App Information, by clicking on the “Continue” butt ... Hughes Amelia Step By Step Booking Form 2.0Closed   Amelia   Updated February 12, 2024 at 5:12pm   3 Most recent comment from Uroš Jovanović:Hello Hughes,Glad to hear that the issue has been resolved.I will have this ticket closed. Rizwanul Can’t use standard featuresClosed   Amelia   Updated February 12, 2024 at 5:06pm   2 Most recent comment from Uroš Jovanović:Hello Rizwanul,Thank you for reaching out to us.For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your webs ... Emanuel Send all employee notifications to same emailClosed   Amelia   Updated February 12, 2024 at 3:06pm   8 Most recent comment from Uroš Jovanović:Hello Emanuel,Thank you for the update on this.I will have this ticket closed. Jan Riedel Linking product variationsClosed   Amelia   Updated February 12, 2024 at 1:35pm   4 Most recent comment from Stefan Petrov:Hello Jan,In the WooCoomerce settings, there is an option to disable the edit shipping. The third tab is the Shipping. Have you tried disabling it from there? eduardo zoom accountClosed   Amelia   Updated February 12, 2024 at 1:02pm   2 Most recent comment from Stefan Petrov:Hello Eduardo,Thanks for reaching out to us.By default, when you have the initial integration with Zoom, you can connect employees to that Zoom user, but if you want to connect each employee to a diff ... Bapst Need HelpClosed   Amelia   Updated February 12, 2024 at 12:42pm   3 Most recent comment from Uroš Jovanović:Hello Bapst,Thank you for reaching out to us.We have noted this issue and passed it to our developers to have this resolved.In the meantime, please let me know if you have any other questions and I ... Andzelika Booking appointment on backend doesn't allow to book one than more person for the same timeslotClosed   Amelia   Updated February 12, 2024 at 12:24pm   12 Most recent comment from Stefan Petrov:Hello Andzelika,You are welcome!Let us know if you have any other questions and we will gladly assist. Shantanu Baviskar Customers are unable to see %time_zone% placeholder in the email when next appointment is booked via Appointments APIClosed   Amelia   Updated February 12, 2024 at 12:14pm   4 Most recent comment from Uroš Jovanović:Hello Shantanu,Thank you for your patience.The add appointment endpoint mirrors adding an appointment on the backend in the plugin, so in that instance, the timezone is not sent in the mail. You shoul ... MARIE PETIT Nombre de nom par mailClosed   Amelia   Updated February 12, 2024 at 11:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you have option in role settings called Check customer's name for existing email when booking This way they can book with the same mail with d ... Joshua No trigger in notifications for "No Show"Closed   Amelia   Updated February 12, 2024 at 11:27am   2 Most recent comment from Stefan Petrov:Hello Joshua,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,   ... yoni garnier arborescenceClosed   Amelia   Updated February 12, 2024 at 11:20am   4 Most recent comment from Stefan Petrov:Hello yoni,Unfortunatelly, the CSS is not universal, that's why i asked for the URL of the page where the booking form is, so i could tag the elementsHere is something that you can try  am-adv-s ... Cal Bowes error message when trying to bookClosed   Amelia   Updated February 12, 2024 at 11:07am   4 Most recent comment from Stefan Petrov:Hello Cal,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Matthew Lables changes are not showingClosed   Amelia   Updated February 12, 2024 at 11:00am   2 Most recent comment from Stefan Petrov:Hello Matthew,Thanks for reaching out to us.You are using the New Step by Step booking form 2.0. As you can see, there is a note that you need to use the Customize page to change the settings form the ...