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Public Tickets

Pam Davis Front-end booking form spins after 5.3 releaseClosed   Amelia   Updated September 28, 2022 at 6:29am   9 Most recent comment from Marko Davidović:Hello Pam,You probably have slightly different working hours set for that service. If you have any more questions please open another ticket and we will gladly help you there. And we will close this ... PH SureCart integrationClosed   Amelia   Updated September 27, 2022 at 9:13pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Thank you for your suggestion. We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, ... Jeremiah Wilson Booked time still shows available on the front end.Closed   Amelia   Updated September 27, 2022 at 7:54pm   3 Most recent comment from Miloš Jovanović:Hi, Jeremiah Apologies, i just thought of something else.If you simply booked an appointment, and you don't want it to be available for other customers.Does this service have more capacity avai ... Alyson Melhus Multiple appointments at one time per employeeClosed   Amelia   Updated September 27, 2022 at 4:31pm   2 Most recent comment from Miloš Jovanović:Hi, Alyson Sorry for the delay-At this time it is not possible for an employee to book more than one appointment at the same time.We will try to add this option in the future, but i can't promi ... Mahmoud Calendar Doesn't appear on mobile devicesClosed   Amelia   Updated September 27, 2022 at 1:37pm   4 Most recent comment from Miloš Jovanović:Hi, Mahmoud. Sorry for the delay I can't seem to find any Amelia booking elements on your related page And also there are no console errors in the browser developer console, so it am not sure wh ... Christopher Wieber Taking attendance or marking appointments completeClosed   Amelia   Updated September 27, 2022 at 1:32pm   2 Most recent comment from Miloš Jovanović:Hi, ChrisFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Artyom Employer`s pageClosed   Amelia   Updated September 27, 2022 at 1:28pm   4 Most recent comment from Marko Davidović:We wish you all the best.Hello Jan,Unfortunately, we are not familiar with those plugins. but you can create a separate page for each employee in WordPress and there you can paste the shortcode for Am ... Matthew Gerrish Add a bcc to customer notification e mailsClosed   Amelia   Updated September 27, 2022 at 1:07pm   2 Most recent comment from Uroš Jovanović:Hello Matthew,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Marc Steinlein Use local fontClosed   Amelia   Updated September 27, 2022 at 1:06pm   2 Most recent comment from Miloš Jovanović:Hi, MarcFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Faruk Uzun Booking Through API & Updating StatusClosed   Amelia   Updated September 27, 2022 at 1:05pm   5 Most recent comment from Uroš Jovanović:Hello Faruk,Thank you for the credentials.I logged into your website, but I can see that the Mail configuration was not set up.Can you please set it up and let us know if you still have the same issu ... Melanie Verbueken Next step button doesn't workClosed   Amelia   Updated September 27, 2022 at 12:24pm   2 Most recent comment from Miloš Jovanović:Hi, MelanieFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Mary Email configurataionClosed   Amelia   Updated September 27, 2022 at 12:14pm   6 Most recent comment from Uroš Jovanović:Hello Mary,Thank you for providing me with the credentials.The password that is required for the SMTP Yahoo connection is  your Yahoo Mail app password (it’s not the password you use to log in to ... Jon Adding Appointments to package on new StepByStep Booking FormClosed   Amelia   Updated September 27, 2022 at 12:00pm   10 Most recent comment from Miloš Jovanović:Hi, Marti Sorry for the waiting time.Thank you for opening a separate ticket for your situation.Of course, we will follow both tickets, and see if it is exactly the same issue,and if so - hopefully ... Carrie Locations on email notificationsClosed   Amelia   Updated September 27, 2022 at 11:57am   6 Most recent comment from Marko Davidović:Hello Laura,We figured out what the issue was. You didn't set up the locations through API you just created locations with the name. And then you used the locations address placeholder instead lo ... César Yucra Reserve several slots at the same time for the same employee.Closed   Amelia   Updated September 27, 2022 at 11:38am   2 Most recent comment from Uroš Jovanović:Hello César,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ...