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Public Tickets

Francesca Kendall Booking form 2.0 widerClosed   Amelia   Updated September 29, 2022 at 11:54am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://featu ... Paul Sallaway How to kill the annoying Customizer nag popup?Closed   Amelia   Updated September 29, 2022 at 10:24am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.Currently, this is not possible to disable. But we have forwarded your suggestion to the right sector and hopefully, you will be able to do that in one of ... Jason Hoopes Booking Time SlotsClosed   Amelia   Updated September 29, 2022 at 8:53am   4 Most recent comment from Uroš Jovanović:Hello Jason,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Varun Multiple bookingClosed   Amelia   Updated September 29, 2022 at 8:50am   4 Most recent comment from Uroš Jovanović:Hello Varun,Thank you for reaching out to us. Really sorry to leave such an impression, I will now respond to the other ticket you created and we will be in touch until this issue is resolved.Suzanne ... Francesca Kendall Booking form 2.0Closed   Amelia   Updated September 29, 2022 at 7:30am   6 Most recent comment from Marko Davidović:Hello Francesca,At the moment there is only new 2.0 booking form for step by step booking wizard. You are using the catalog booking form and we didn't released new 2.0 catalog booking form. So e ... Laura Eynard Google APIClosed   Amelia   Updated September 28, 2022 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi, Laura Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Walter Multiday Event Bug with send to Google calendarClosed   Amelia   Updated September 28, 2022 at 12:37pm   7 Most recent comment from Marko Davidović:Hello again Walter,Since you have an event that's going to occur at the same time, two days in a row, you don't need to add multiple dates and times as you've shown us in one of the scr ... Isabelle BRIENNON plantage du site suite à mise à jour AMELIAClosed   Amelia   Updated September 28, 2022 at 11:13am   7 Most recent comment from Uroš Jovanović:Hello Isabelle,Glad to hear that you managed to install the latest version of the Amelia plugin.Please let us know if you have any other questions. Stacey Xenidis custom fields in export not in separate rowsClosed   Amelia   Updated September 28, 2022 at 9:35am   4 Most recent comment from Uroš Jovanović:Hello Stacey,Thank you for reaching back out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ... PeriPeriCreative Extras as woocommerce itemsClosed   Amelia   Updated September 28, 2022 at 8:30am   6 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpame ... Promsy Célia Email in SPAMClosed   Amelia   Updated September 28, 2022 at 8:26am   6 Most recent comment from Uroš Jovanović:Hello Promsy,I would suggest that you switch over to the SMTP mail service.SMTP (Simple Mail Transfer Protocol) – In this article, we show how to configure the SMTP mail service for Gmail, but yo ... alexandre calmet error in Working hoursClosed   Amelia   Updated September 28, 2022 at 8:07am   8 Most recent comment from Uroš Jovanović:Hello Alexandre,That is fine, I will have this ticket closed, please let me know if you have any other questions. Nerry cannot open on sundays and saturdaysClosed   Amelia   Updated September 28, 2022 at 7:45am   4 Most recent comment from Marko Davidović:Hello Nerry,Availability of the service depends on employee working hours. Just go ti employee/edit employee and set that your employees work on Saturdays and Sundays like this If you have any more q ... Cliff Blade Capacity Not UpdatingClosed   Amelia   Updated September 28, 2022 at 7:40am   5 Most recent comment from Marko Davidović:Hello Cliff,We process the tickets in the order in which they arrived or were escalated. Opening more tickets will not speed us up. We do our best, some cases are resolved the same day, while some spe ... Pam Davis Front-end booking form spins after 5.3 releaseClosed   Amelia   Updated September 28, 2022 at 6:29am   9 Most recent comment from Marko Davidović:Hello Pam,You probably have slightly different working hours set for that service. If you have any more questions please open another ticket and we will gladly help you there. And we will close this ...