I'd like to indicate in the "event booked" email the number of seats booked by the customer.
I therefore used the %number_of_persons% placeholder in the email, but when I send a test email to myself, the email indicates 2 seats. Is this normal? shouldn't the test email indicate 1 seat? I want to know before I make this notification live and get tons of questions from my customers because of an erroneous number of seats booked ;-).
I'd like to indicate in the "event booked" email the number of seats booked by the customer.
I therefore used the %number_of_persons% placeholder in the email, but when I send a test email to myself, the email indicates 2 seats. Is this normal? shouldn't the test email indicate 1 seat? I want to know before I make this notification live and get tons of questions from my customers because of an erroneous number of seats booked ;-).
Thank you!
Hello Isabelle,
Thank you for reaching out to us.
You can create a test event and test out bookings that way and see if the notifications are sent properly as it works fine from our end.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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