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Public Tickets

Naazim BackupClosed   Amelia   Updated February 13, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Naazim, Thank you for reaching out to us. Notting is stored with us everything is stored in your database with your hosting provider. So please reach out ti them they should be able to help you ... Huw Email Notifications to CustomersClosed   Amelia   Updated February 13, 2023 at 7:00am   2 Most recent comment from Marko Davidović:Hello Nathan, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Sheriean No access to Customer PanelClosed   Amelia   Updated February 13, 2023 at 6:59am   3 Most recent comment from Marko Davidović:Hello Sheriean, Thank you for reaching out to us. We are delighted to hear that you managed to resolve everything. If you have any more questions please open a new separate ticket for each question a ... Eduardo Condes office busy validationClosed   Amelia   Updated February 13, 2023 at 6:57am   4 Most recent comment from Marko Davidović:Hello Eduardo, I have checked in the system and you have a Basic license. My apologies you can not achieve what you want with this license. You can only achieve this if you upgrade to Pro since this o ... Brenda Customer Panel ShortcodeClosed   Amelia   Updated February 13, 2023 at 6:56am   2 Most recent comment from Marko Davidović:Hello Brenda, Thank you for reaching out to us. We went on your site from several devices and we do not see any issue As you can see everything is working, please check form another device and purge ... Marek Laskowski Hide employee selectionClosed   Amelia   Updated February 13, 2023 at 6:52am   4 Most recent comment from Marko Davidović:Hello Marek, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Flavio ServicesClosed   Amelia   Updated February 13, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Flavio, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Kidus Dejen YIRGU Update not possibleClosed   Amelia   Updated February 13, 2023 at 6:51am   2 Most recent comment from Marko Davidović:Hello Kidus, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.  Spiros Mapping Amelia fields to woocommerce checkoutClosed   Amelia   Updated February 10, 2023 at 5:08pm   18 Most recent comment from Miloš Jovanović:Hi, Spiros. I can completely understand what you mean, and i understand the need for these Amelia's price placeholders to be passed to WooCommerce. But, unfortunately, with the current capabilit ... Ioannis Manual Booking IssueClosed   Amelia   Updated February 10, 2023 at 2:13pm   4 Most recent comment from Uroš Jovanović:Hello Ioannis,Thank you for the video clarification.Please provide me with admin access and I will assist you with this.Looking forward to your reply. SANNE No pop-up contenet visibleClosed   Amelia   Updated February 10, 2023 at 2:10pm   7 Most recent comment from Uroš Jovanović:Hello Sanne,Thank you for the credentials.I have checked your website and the popup can only be used with the button.Please let me know if you have any other questions. Timo Hide LocationsClosed   Amelia   Updated February 10, 2023 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello Timo,Thank you for reaching out to us.Can you please provide me with the customer panel page URL along with the credentials of the customer and I will provide you with the CSS needed to hide th ... LISARDO DAVID Volumen de MegaBytes por registroClosed   Amelia   Updated February 10, 2023 at 1:59pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.1. We can not know that this depends on number of data that you collect for an appointment.2. This depend on your package that you have with your hosting provid ... Laurence Howells Account loginClosed   Amelia   Updated February 10, 2023 at 1:57pm   2 Most recent comment from Uroš Jovanović:Hello Laurence,Thank you for reaching out to us.Yes, you can switch off that options and the bookings will still work fine in Amelia.Please let me know if you have any other questions. Michaela Villinger Page SpeedClosed   Amelia   Updated February 10, 2023 at 1:44pm   4 Most recent comment from Uroš Jovanović:Hello Michaela,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ...