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Public Tickets

Karen Custom fields for EventsClosed   Amelia   Updated January 10, 2023 at 8:03am   2 Most recent comment from Marko Davidović:Hello Karen, Thank you for reaching out to us.Custom fields are saved for that appointment or event only. This in not saved in the customer profile. So you need to go to event/attendee and then click ... Victor Loanding Edit Appointements and create eventsClosed   Amelia   Updated January 9, 2023 at 6:27pm   12 Most recent comment from Uroš Jovanović:Hello Victor,Can you please confirm if it still does not work from your end as it works great from mine?Looking forward to your reply. Giam Unable to continue after selected date and time in the Packages appointmentClosed   Amelia   Updated January 9, 2023 at 6:17pm   4 Most recent comment from Uroš Jovanović:Hello Giam,We have isolated this issue and have passed this to our developers and it will be fixed for the next update.Please let me know if you have any other question Paul Shears VouchersClosed   Amelia   Updated January 9, 2023 at 6:15pm   4 Most recent comment from Uroš Jovanović:Hello Paul,Thank you for clearing that up.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Lukasz Gasienica Problem with adding Appointments from Employee PanelClosed   Amelia   Updated January 9, 2023 at 5:15pm   9 Most recent comment from Uroš Jovanović:Hello Lukasz,Thank you for your patience and the update.At the moment, I cannot see the "Book an Appointment" on the employee panel, have you hidden it with CSS?Looking forward to your reply. Promsy Célia Cancel appointmentClosed   Amelia   Updated January 9, 2023 at 4:53pm   6 Most recent comment from Uroš Jovanović:Hello,For that purpose, you need to enable the "Customer panel" and also enable the "Allow customers to reschedule their own appointments" option on the Amelia/Settings/Roles settings page.Hope this h ... Hector Service selection disappears on page loadClosed   Amelia   Updated January 9, 2023 at 4:47pm   3 Most recent comment from Uroš Jovanović:Hello Hector,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Abbie Taylor Can't add ServiceClosed   Amelia   Updated January 9, 2023 at 1:55pm   2 Most recent comment from Marko Davidović:Hello Abbie, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... chamara Register user from frontend as a amelia customer roleClosed   Amelia   Updated January 9, 2023 at 1:32pm   2 Most recent comment from Uroš Jovanović:Hello Chamara,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3201882For future reference, please don't open ... Felix Rios Employee seeing other employee customersClosed   Amelia   Updated January 9, 2023 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Felix,Glad to hear that you managed to solve this issue.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with revie ... Carlos Camarena Whats app number un link with AmeliaClosed   Amelia   Updated January 9, 2023 at 12:00pm   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you have linked it to Amelia you need to set up a new number for your business. Fir ... Oliver Martin Amelia SMS/White-labelClosed   Amelia   Updated January 9, 2023 at 11:59am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.We thank you for your suggestions, we will forward it to the appropriate sector.If you have any more suggestions I'll kindly ask you to add it as a ... Anastasia Booking spot durationClosed   Amelia   Updated January 9, 2023 at 11:37am   4 Most recent comment from Uroš Jovanović:Hello Anastasia,Glad to be able to assist you.There is no such option, as you would need to crate a new appointment for the new duration to be applied.Please let me know if you have any other questio ... Carson Cloud Employee that works at multiple locationsClosed   Amelia   Updated January 9, 2023 at 11:14am   2 Most recent comment from Uroš Jovanović:Hello Carson,Thank you for reaching out to us.This is available on the "Work hours" tab where you can select multiple locations for an employee.Hope this helps you.Please let me know if you have an ... Naazim Wp Amelia Time settingsClosed   Amelia   Updated January 9, 2023 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Naazim,Thank you for reaching out to us.At the moment, there is an option to set the working hours for the specific service on the Employees Work hours tab.Hope this helps you.Please let me kno ...