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Public Tickets

Francesca Kendall All SMS reminders sending twiceClosed   Amelia   Updated March 1, 2023 at 11:57am   10 Most recent comment from Aleksandar Vuković:Hi again Francesca.I already have your website's URL. What I need is the URL of the database access which is on your server. I can't access it through your website.Can you, please, reach ... Christina Firriolo Taking PaymentsClosed   Amelia   Updated March 1, 2023 at 11:51am   14 Most recent comment from Uroš Jovanović:Hello Christina,The issue is that you have set the deposit amount to be the same as the price of the service. So, I would suggest that you either disable the deposit or set the deposit amount that is ... Joffrey Event formClosed   Amelia   Updated March 1, 2023 at 10:58am   4 Most recent comment from Uroš Jovanović:Hello Joffrey,Thank you for clearing that up.We will have this added in one of the future updates, but there is no ETA on this.Please let me know if you have any other questions. Tassilo WooCommerce & AmeliaClosed   Amelia   Updated March 1, 2023 at 10:49am   8 Most recent comment from Uroš Jovanović:Hello Tassilo,As WooCommerce handles payments and order completion, can you please reach out to their support and they will be able to assist you with the invoices.Please let me know if you have any o ... Olav Time settingsClosed   Amelia   Updated March 1, 2023 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hello Olav.You need to change the default time slot step in the general settings of Amelia. All times you need to create an Amelia need to be divided by the number selected here. So if you need to al ... Steven Pollock Conditional logic in notificationsClosed   Amelia   Updated March 1, 2023 at 10:18am   2 Most recent comment from Uroš Jovanović:Hello Steven,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Samantha Rubin CSS to hide the Customer Panel button the final page of the Step by Step Booking formClosed   Amelia   Updated March 1, 2023 at 9:25am   4 Most recent comment from Uroš Jovanović:Hello Samantha,Glad to hear that it worked.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... Lisbel Valdés Rodríguez Amelia vs ColibriWPClosed   Amelia   Updated February 28, 2023 at 9:52pm   7 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. FALANGA count remaining places on eventClosed   Amelia   Updated February 28, 2023 at 9:35pm   4 Most recent comment from Uroš Jovanović:Hello Falanga,Are you using events or services in Amelia?Looking forward to your reply. Juan Integration with WoocommerceClosed   Amelia   Updated February 28, 2023 at 8:36pm   11 Most recent comment from Miloš Jovanović:Hi, Diane.You're very welcome, i am happy to be of any assistance, as much as our support is able to cover.I did my best to come up with some SQL Query workaround ideas and i hope that you might ... Jaffer Overlapping AppointmentsClosed   Amelia   Updated February 28, 2023 at 4:40pm   10 Most recent comment from Uroš Jovanović:Hello Jaffer,This issue was resolved with the 6.1 version of the plugin.Can you please update the plugin to the latest version, test it out, and let me know if it works or not?Looking forward to your ... Amber Contact import messes up existing appointmentsClosed   Amelia   Updated February 28, 2023 at 4:37pm   5 Most recent comment from Uroš Jovanović:Hello Amber,Thank you for reaching back out to me.Can you please let me know if there is any customer that has the same email as the admin user with which you are logged into the back-end?Looking forw ... Irene Gurrieri Limit file upload weightClosed   Amelia   Updated March 1, 2023 at 12:55pm   11 Most recent comment from Uroš Jovanović:Hello,As we do not have any upload limit set in Amelia, you could reach out to WordPress support and they will be able to assist you with the issue of the upload size limit.Please let me know if you h ... Alexis API access requestClosed   Amelia   Updated February 28, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Alexis,Thank you for reaching out to us.We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts.  You can find all API ... Nur Hafiz Ramadhona Multiple Location for an Amelia EmployeeClosed   Amelia   Updated February 28, 2023 at 2:00pm   8 Most recent comment from Aleksandar Vuković:It has to work, so something's wrong with your setup.Can you please open a Private ticket, and provide us with login credentials there, so we can take a look?Don't post your credentials in t ...