As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jason Froehlich GA4 Documentation or SetupClosed   Amelia   Updated August 11, 2023 at 1:17pm   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.The GA4 integration is Google Analytics, while the old integration is Google Universal Analytics.Hope this helps you.Please le me know if you have any othe ... Cagdas Kardas Recurring Meeting CancellationClosed   Amelia   Updated August 11, 2023 at 12:47pm   2 Most recent comment from Uroš Jovanović:Hello Cagdas,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may be already suggested this feature. If you can't see it, f ... antyatwar Managing Package: Manually deduct number of appointments leftClosed   Amelia   Updated August 11, 2023 at 11:22am   2 Most recent comment from Marko Davidović:Hello antyatwar, Thank you for reaching out to us.1. Would it be possible for the admin to deduct the appointment slots manually? Say deduct the number of appointment slots left from 23 to 20. - You ... Philipp Herrmann Calendar settingClosed   Amelia   Updated August 11, 2023 at 11:05am   2 Most recent comment from Marko Davidović:Hello Philipp, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Cagdas Kardas Appointment NotesClosed   Amelia   Updated August 11, 2023 at 10:24am   2 Most recent comment from Marko Davidović:Hello Cagdas, Thank you for reaching out to us.At this time there you can only see the intel note that you leave for each appointment like thisFor anything else that you would like to see there I ... Clifford Ng need help for Thrive integrationClosed   Amelia   Updated August 11, 2023 at 10:22am   6 Most recent comment from Uroš Jovanović:Hello Clifford,Thank you for the admin access.Can you please update the permissions of this user to admin so I can perform checks and provide you with an update on this?Looking forward to your reply. Bence Nagy How to make custom field full width?Closed   Amelia   Updated August 15, 2023 at 6:35am   14 Most recent comment from Marko Davidović:Hello Bence,We just got the feedback from our colleagues and they have told us that it seems to have the correct order now: Maybe there was a caching issue. Everything is looking good now. Looking fo ... Robin Quick filter date range on events backendClosed   Amelia   Updated August 11, 2023 at 6:58am   2 Most recent comment from Stefan Petrov:Hello Robin,thanks for reaching out to us.Yes, this can be frustrating sometimes. We are seeing a lot of requests from our users for implementing this feature. With every new update, we are working o ... Websavers Inc Customers ability to add "notes" to extrasClosed   Amelia   Updated August 11, 2023 at 6:21am   2 Most recent comment from Stefan Petrov:Hello Websavers Inc,thanks for reaching out to us and sorry for the late reply.Unfortunately, it's not possible to attach a custom field to an Extra. You can attach custom fields to Services and ... Cagdas Kardas Hiding price informationClosed   Amelia   Updated August 10, 2023 at 3:38pm   15 Most recent comment from Uroš Jovanović:Hello Cagdas,I am glad to be able to assist you.Please let me know if you have any other questions. Eran Shefi Events are not working wellClosed   Amelia   Updated August 10, 2023 at 1:44pm   5 Most recent comment from Miloš Jovanović:Hi Eran, there are multiple issues here. In order for us to fully focus and resolve them, we can focus here on the first unresolved one,and if you can open a separate ticket for the other issue with ... ronnie adams auto invoice or payment trackingClosed   Amelia   Updated August 11, 2023 at 9:39am   3 Most recent comment from Stefan Petrov:Hello Ronnie,I've got feedback. Basically, some sort of workaround can be done with the Payment link option. If you enable this option, customers can pay through email. For this option to work ... Mj soueidan Image for barberClosed   Amelia   Updated August 10, 2023 at 12:17pm   2 Most recent comment from Uroš Jovanović:Hello Mj, Thank you for reaching out to us. The images can be displayed only on the catalog booking form. You can add that booking form on the front end using the following shortcode:  [ameliacatalo ... Julia Events and ticketsClosed   Amelia   Updated August 10, 2023 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.At the moment, here is how the price display for events functions. If you have two different prices for an event. One is 0$ and the other is 30$. On the fr ... Ken Event Schedule - Shortcode ProblemsClosed   Amelia   Updated August 10, 2023 at 10:26am   11 Most recent comment from Aleksandar Vuković:Hey Ken.Sorry for the misinformation - I misunderstood our developers. It works for all pages.They didn't add other pages where Amelia is here:So, we've only added the /amelia-test/ page. I ...