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Public Tickets

Geoffrey RefundClosed   Amelia   Updated June 26, 2023 at 5:52am   2 Most recent comment from Marko Davidović:Hello Geoffrey, Thank you for reaching out to us. Refunds can take up to 7 business days to reach you. In a rare case that it doesn't reach in 7 business days you can contact us again. But we ex ... Barbara Thieme Different time zonesClosed   Amelia   Updated June 26, 2023 at 5:50am   2 Most recent comment from Marko Davidović:Hello Barbara, Thank you for reaching out to us. We are glad if everything is fine but If you have any more questions please open a new separate ticket for each question and we will gladly help you ... Felipe Employee Panel shows all eventsClosed   Amelia   Updated June 26, 2023 at 5:49am   2 Most recent comment from Marko Davidović:Hello Felipe, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://featur ... Ryo Nakamura Can't update bookings which have Emoji char on the comment area.Closed   Amelia   Updated June 26, 2023 at 5:47am   4 Most recent comment from Marko Davidović:Hello Ryo, We thank you for your suggestion and hopefully, this feature will have plenty of votes. If you have any more questions please open a new separate ticket for each question and we will gladl ... Yamil Insaurralde Hiding predefined selection on Recurring Appointment Stage (New Template)Closed   Amelia   Updated June 25, 2023 at 2:13pm   6 Most recent comment from Uroš Jovanović:Hello Yamil,Really sorry that I could not assist you more.Please let me know if you have any other questions. Ivo Müller .el-select-dropdown__listClosed   Amelia   Updated June 23, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Ivo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Gauthier Client can't reschedule an event after Admin cancelled itClosed   Amelia   Updated June 23, 2023 at 10:31am   4 Most recent comment from Marko Davidović:Hello Gauthier,There will be a refund option in Ameia hopefully soon. But how will it work exactly we can not say at this time.We wish you all the best. Have a nice day.  Adam O. Woo Commence Amelia integrationClosed   Amelia   Updated June 23, 2023 at 9:39am   4 Most recent comment from Marko Davidović:Hello Adam,Unfortunately, currently, this feature is not built-in in Amelia. WooCommerce can only be used for payments with Amelia. And we can not influence it in any other way.If you have any more qu ... Virginie Valade No notifications sent to clients when appointments are rescheduleClosed   Amelia   Updated June 23, 2023 at 9:16am   6 Most recent comment from Uroš Jovanović:Hello Virginie,Please provide me with the URL of your website as well and I will assist you with this.Looking forward to your reply. Maey Pronk booking packages 500 internal server error (AJAX request)Closed   Amelia   Updated June 23, 2023 at 8:54am   11 Most recent comment from Uroš Jovanović:Hello Matyas,Glad to hear that.Please let me know if you have any other questions. David Burton Appointments not showing in adminClosed   Amelia   Updated June 23, 2023 at 8:50am   7 Most recent comment from Marko Davidović:Hello David, We thank you for your suggestion and will forward your suggestion to the appropriate sector.If you have any more questions please open a new separate ticket for each question and we wil ... PeriPeriCreative Extras quantity checksClosed   Amelia   Updated June 23, 2023 at 7:52am   4 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.This option is not highly requested or event of it was requested. We implement option often per request of our customers but if some features have 1 or 3 votes ... Peter Schrock Seeing Package BookingsClosed   Amelia   Updated June 23, 2023 at 6:22am   3 Most recent comment from Marko Davidović:Hello Peter, Thank you for reaching out to us.We are glad to hear that you found a solution and If you have any more questions please open a new separate ticket for each question and we will gladly ... Thos Maelle very slow loading timeClosed   Amelia   Updated June 23, 2023 at 5:56am   2 Most recent comment from Marko Davidović:Hello Thos, Thank you for reaching out to us. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the s ... Angela Events front end custom coloursClosed   Amelia   Updated June 23, 2023 at 5:53am   2 Most recent comment from Marko Davidović:Hello Angela, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Soon in the next couple of weeks, we should implement new event booking forms that wil ...