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Public Tickets

Angelo Customers will have to pay for all appointments at once not workingClosed   Amelia   Updated August 3, 2023 at 5:50am   14 Most recent comment from Marko Davidović:Hello Angelo,You are most welcome we try to help as best as we can. Please try that and as for one payment link it is not possible at this time but I will also forward your suggestion to the appropria ... Martin Scarland Google calenderClosed   Amelia   Updated August 2, 2023 at 2:11pm   5 Most recent comment from Miloš Jovanović:Hi Martin, my sincere apologies, i actually re-read this entire ticket, and i think we can help you use our Google Calendar integration without having that "one hour late" issue, so i am confident t ... Blaise Advanced questions about employee booking.Closed   Amelia   Updated August 2, 2023 at 11:57am   3 Most recent comment from Miloš Jovanović:Hi Blaise, another colleague is already covering the same subject on your other/duplicate ticket here : https://tmsplugins.ticksy.com/ticket/3427906/For future reference, please don't open multip ... Sandeepa Adding rescheduled appointments to Google CalendarClosed   Amelia   Updated August 2, 2023 at 11:38am   2 Most recent comment from Miloš Jovanović:Hi Sandeepa, yes - for the time being we only have this 'synchonization' feature for the Amelia Employees, so for example, as explained on this Documentation, the "Google Calendar sync" is ... Sandeepa Changing the price of servicesClosed   Amelia   Updated August 2, 2023 at 11:32am   2 Most recent comment from Stefan Petrov:Hello Sandeepa,thanks for reaching out to us and good luck with your new website.Regarding the price, you are correct. The new price take effect only on the bookings made after the change.If the custo ... Mohamed Ahmed %google_meet_url% returns empty in emailClosed   Amelia   Updated August 2, 2023 at 9:10am   4 Most recent comment from Marko Davidović:Hello Mohamed, Thank you for reaching out to us.We are glad to hear that everything is resolved and If you have any more questions please open a new separate ticket for each question and we will gla ... Kamil Wisniowski 2 names under 1 email addressClosed   Amelia   Updated August 2, 2023 at 8:25am   2 Most recent comment from Marko Davidović:Hello Kamil, Thank you for reaching out to us. Yes, you just need to go to settings-role settings and turn of the option Check customer's name for existing email when booking like thisThis sho ... Heinrich Liesner Wocommerce IntegrationClosed   Amelia   Updated August 2, 2023 at 8:14am   2 Most recent comment from Aleksandar Vuković:Hello Heinrich.Thank you for reaching out to us.Sure, when you edit the Service in Amelia, access the Settings tab. Under "Payments", you'll be able to select a specific WooCommerce product: Roman Brunner Events not updated via Woo Order StatusClosed   Amelia   Updated August 2, 2023 at 8:03am   2 Most recent comment from Aleksandar Vuković:Hello Roman.We haven't changed the logic of WooCommerce status updates, so I don't know what happened on your end."Apply On" determines when the rule is going to be applied:1. When the orde ... Javier Mandrille Hook for paymentsClosed   Amelia   Updated August 4, 2023 at 9:11am   8 Most recent comment from Marko Davidović:Hello Javier,We just got the feedback from our colleagues and they have told us that Webhooks has these options This can be found in settings-integration-WebhooksYou can only change it based on the a ... Sandeepa The Title and the details in Google Calendars for CustomerClosed   Amelia   Updated August 2, 2023 at 7:12am   3 Most recent comment from Aleksandar Vuković:Hello Sandeepa.The Google Calendar Integration has only one place where it can be edited: Settings/Integrations/Google Calendar.In there, you can expand the "Event Title and Description":The default s ... Rogelio Argüello Can I integrate Amelia with Google Tag Manager?Closed   Amelia   Updated August 2, 2023 at 6:42am   4 Most recent comment from Marko Davidović:Hello MartiNo worries we are here when you need us and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. ... Trevor Add NEW customers on Frontend - Export Reports - Manual Notifications - 3rd Party SMS ProvidersClosed   Amelia   Updated August 1, 2023 at 5:31pm   2 Most recent comment from Miloš Jovanović:Hi Trevor,We will do our best to answer multiple questions now, but for the future,When you have multiple questions or issues which are for different subjects/topics,  please open a new ticket for e ... Shelana RIdley PLUGIN faultClosed   Amelia   Updated August 1, 2023 at 5:19pm   9 Most recent comment from Miloš Jovanović:Hi Shelana,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Lucas Mialani Container Size Catalog Booking Form 2.0Closed   Amelia   Updated August 1, 2023 at 12:46pm   2 Most recent comment from Stefan Petrov:Hello Lucas, Our support does not fully provide customization solutions, but we can try to provide some basic CSS in situations like this. This will hide the scroll button  Here is the CSS code .ame ...