As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

David FOLIO Why Stripe connection is loading unnecessarily ?Closed   Amelia   Updated October 11, 2023 at 6:50am   7 Most recent comment from Marko Davidović:Hello David, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. LUIS BRILLAS PEREZ Catalog booking form locationsClosed   Amelia   Updated October 10, 2023 at 9:44pm   2 Most recent comment from Uroš Jovanović:Hello Luis,Thank you for reaching out to us.We have noted this issue and our developers will resolve this as soon as possible.I appreciate your patience.Please let me know if you have any other questi ... Putinier PackagesClosed   Amelia   Updated October 10, 2023 at 2:44pm   4 Most recent comment from Stefan Petrov:Hello Putinier,That's great to see, you are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Luke Amelia CustomisationsClosed   Amelia   Updated October 10, 2023 at 12:30pm   4 Most recent comment from Marko Davidović:Hello Luke,We try to help as best as we can but some features are not built in in Amelia at this time.Should you have any further inquiries, we kindly request that you open separate tickets for each q ... Franziska Hide savingClosed   Amelia   Updated October 10, 2023 at 11:27am   2 Most recent comment from Uroš Jovanović:Hello Franziska,Thank you for reaching out to us.Please try the following CSS and let me know if it works or not: #amelia-app-backend-new #amelia-container .am-fs__ps-price__wrapper > p:nth-child(1) { ... varia bonora couponClosed   Amelia   Updated October 10, 2023 at 10:29am   2 Most recent comment from Marko Davidović:Hello again,Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the ... Sean Hynes New featureClosed   Amelia   Updated October 10, 2023 at 10:21am   4 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for your feedback on this and for the update.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘fr ... ronnie adams hide price on catalogue viewClosed   Amelia   Updated October 10, 2023 at 9:54am   4 Most recent comment from Stefan Petrov:Hello Ronnie,Sorry for the late reply. Thanks for the video. So, the price on the catalog booking form is a button that you can hide with the custom CSS code, but if i understand correctly, looking at ... Francesca Kendall Amelia Shortcode for locationsClosed   Amelia   Updated October 10, 2023 at 9:43am   4 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Stav Specific Book functionality with custom slot capactiesClosed   Amelia   Updated October 10, 2023 at 9:31am   3 Most recent comment from Stav:Just wondering if this functionality has been added to the latest version of the Amelia plugin or if there are any plans to add it. Thanks! Eugen Hidden CategoryClosed   Amelia   Updated October 10, 2023 at 6:45am   10 Most recent comment from Stefan Petrov:Hello Eugen,That's great to see! Please, feel free to open a new ticket regarding other topics and we will gladly help you there.Have a nice day! Mirko Strange Letters showing with time stampClosed   Amelia   Updated October 9, 2023 at 9:02pm   7 Most recent comment from Justin:1. I activated customer panel on https://www.pitchuup.de/ and placed that url in ameliga settings. But if users get the email, the link contains my admin link AND the link to the customer panel, lo ... Franca Ceppi The pro version is not workingClosed   Amelia   Updated October 9, 2023 at 2:35pm   7 Most recent comment from Uroš Jovanović:Hello Franca,We have approved your refund request and you'll receive your money back in the next few business days.Please let me know if you have any other questions. Franca Ceppi The pro version is not workingClosed   Amelia   Updated October 9, 2023 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Franca,Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to ... Ana de Carlos Ruiz reservasClosed   Amelia   Updated October 9, 2023 at 2:28pm   2 Most recent comment from Stefan Petrov:Hello Ana,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we ...