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Public Tickets

tzouzepe smtp not workingClosed   Amelia   Updated June 21, 2023 at 7:49am   4 Most recent comment from Marko Davidović:That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.Hello tzouzepe,The host should resolve this since you can have the same issue ... Erica Configure specific date for a serviceClosed   Amelia   Updated June 21, 2023 at 6:29am   7 Most recent comment from Marko Davidović:Hello EricaHopefully, this workaround is working for you. If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the be ... James Services not appearingClosed   Amelia   Updated June 21, 2023 at 6:18am   4 Most recent comment from Marko Davidović:Hello Jim, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pleas ... Francesca Kendall 2 appts same timeClosed   Amelia   Updated June 21, 2023 at 6:13am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Mikhail How to disable popup with packageClosed   Amelia   Updated June 20, 2023 at 2:58pm   2 Most recent comment from Uroš Jovanović:Hello Mikhail,Thank you for reaching out to us.For that purpose, you can use the following shortcode:[ameliastepbooking show=services]Hope this helps you.Please let me know if that worked for you. kamran khan google calendarClosed   Amelia   Updated June 20, 2023 at 1:13pm   2 Most recent comment from Uroš Jovanović:Hello Kamran,Thank you for reaching out to us.Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, pleas ... Emanuel Delay with WhatsApp Notification to ClientsClosed   Amelia   Updated June 20, 2023 at 12:07pm   4 Most recent comment from Marko Davidović:Hello Emanuel,Unfortunately, no, we would love to help but we provide only integration so that yoyou can combine this with Amelia but everything else is happening on their end and we have no insight ... CHIA TECHNICALClosed   Amelia   Updated June 20, 2023 at 11:50am   2 Most recent comment from Marko Davidović:Hello again CHIA, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3395450/ For future reference, please don' ... CHIA ​Time Slots keeps loading, non-stop, cant do booking. urgentClosed   Amelia   Updated June 20, 2023 at 11:50am   2 Most recent comment from Marko Davidović:Hello again CHIA,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3395450/For future reference, please don't ... Maddi Search function and filtersClosed   Amelia   Updated June 20, 2023 at 9:16am   8 Most recent comment from Aleksandar Vuković:Hello Maddi.The update should be released within a week if everything goes well during testing. James Poindexter booking form - congratsClosed   Amelia   Updated June 20, 2023 at 8:43am   5 Most recent comment from Uroš Jovanović:Hello James, Glad to hear that you found the solution to this. Please let me know if you have any other questions. km BuddyBoss integrationClosed   Amelia   Updated June 20, 2023 at 8:32am   3 Most recent comment from Marko Davidović:Hello Km, Thank you for your interest in our product.We are glad to hear that you find what you needed and If you have any more questions please open a new separate ticket for each question and we w ... Roshan Sujeebun Events are not appearing properly on the backendClosed   Amelia   Updated June 20, 2023 at 8:30am   7 Most recent comment from Uroš Jovanović:Hello Roshan,Thank you for the update on this and I am glad to hear that the issue has been resolved now.My apologies if I already asked this before, but may I ask you for a small favor if you don� ... David vega barbosa exportacion de citasClosed   Amelia   Updated June 20, 2023 at 5:41am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia.These are only option that we have at this timeI'll kindly ask you to add it as a ... Emma "Email already in use" message, although this email address is not used anymoreClosed   Amelia   Updated June 20, 2023 at 3:52am   4 Most recent comment from Marko Davidović:Hello Emma, You are most welcome and we are glad to hear that everything is fine now. If you have any more questions please open a new separate ticket for each question and we will gladly help you th ...