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Public Tickets

Sean Howell Extras and Category will not delete, PLUS the new category not showing right informationClosed   Amelia   Updated June 23, 2023 at 5:50am   11 Most recent comment from Marko Davidović:Hello Sean,You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Hav ... Sean Howell Category shortcode not workingClosed   Amelia   Updated June 22, 2023 at 8:51pm   2 Most recent comment from Uroš Jovanović:Hello Sean,Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his w ... Andrew Amelia EventClosed   Amelia   Updated June 22, 2023 at 4:00pm   10 Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for the update on this.You can test it out with your admin user as well.Please let me know if it works or not.Looking forward to your reply. Elton need help with the event list editorClosed   Amelia   Updated June 22, 2023 at 12:31pm   2 Most recent comment from Marko Davidović:Hello Elton, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ... PeriPeriCreative Extras in notifications mailClosed   Amelia   Updated June 22, 2023 at 12:12pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... PeriPeriCreative Appointment changed notification email not showing datesClosed   Amelia   Updated June 22, 2023 at 12:10pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Also, thank you for pointing this out to us.We have noted this and passe it to our management to be added in the near future.Thank you for the suggestion and fee ... Fabrizio Package Specialist NotificationClosed   Amelia   Updated June 22, 2023 at 11:52am   6 Most recent comment from Uroš Jovanović:Hello Fabrizio,We have noted this issue and passed it on to our developers.I hope that it will be resolved in the near future.Thank you for your patience. Rene changing appointmentClosed   Amelia   Updated June 22, 2023 at 11:51am   16 Most recent comment from Uroš Jovanović:Hello Rene, I have sent you a fixed version of the Amelia plugin via email. Please let me know if that helped you with this issue. Looking forward to your reply. Jordan Wilkey Notifications for appointmentsClosed   Amelia   Updated June 22, 2023 at 11:20am   17 Most recent comment from Aleksandar Vuković:Hi Jordan.We're sorry to hear this happened.If the cron command disappears from WP Crontrol you may want to check that with their support as well. Please let us know what your hosting provider sa ... Adam O. Multiple Appointments per each time slotClosed   Amelia   Updated June 22, 2023 at 10:12am   4 Most recent comment from Marko Davidović:Hello Adam,No, they do not know each other (they can but they do not have to) if you set that capacity is 3 per appointment then 3 people can book and this time slot will stay available as log as thos ... Jerica Amelia Plugin updateClosed   Amelia   Updated June 22, 2023 at 10:06am   2 Most recent comment from Marko Davidović:Hello Jerica, Thank you for reaching out to us.You can download Amelia from this link https://we.tl/t-Nh3UsvSmgy We are sending you a short instruction on how to update Amelia to the latest version. ... ronnie adams Changing Time Zone For Client ManuallyClosed   Amelia   Updated June 22, 2023 at 9:55am   8 Most recent comment from Marko Davidović:Hello Ronnie,No, this is not possible. When you book for clients on the backend Amelia can not know in what time zone is your customer and it will book with the time zone that is set on WordPress.So t ... ronnie adams Raising WooCommerce Order From BackendClosed   Amelia   Updated June 22, 2023 at 9:18am   2 Most recent comment from Uroš Jovanović:Hello Ronnie,Thank you for reaching out to us.Unfortunately, that is how it works at the moment. But you could set the appointment on the back-end to be pending and set up payment links and it will al ... Aleksandar Stojanovic Calendar integrationClosed   Amelia   Updated June 22, 2023 at 8:27am   6 Most recent comment from Uroš Jovanović:Hello Aleksandar,Thank you for clearing that up.Events from Outlook Calendar will not be displayed in Amelia but busy events from Outlook Calendar will block time slots in Amelia. For that purpose, p ... Fernanda Silva request of help to costumizeClosed   Amelia   Updated June 22, 2023 at 8:15am   2 Most recent comment from Marko Davidović:Hello Fernanda, Thank you for reaching out to us.The thing is I cant figure out if it's possible to make either a service or a package that starts every firts week of the month. - Unfortunately, ...