Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Krystian Payment GatewayClosed   Amelia   Updated February 25, 2025 at 10:36am   2 Most recent comment from Stefan Petrov:Hi Krystian, Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have alr ... Steffi see who canceled an appointmentClosed   Amelia   Updated February 25, 2025 at 10:06am   6 Most recent comment from Stefan Petrov:You are welcome, Steffi. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  Robert Blocking FeatureClosed   Amelia   Updated February 25, 2025 at 8:54am   8 Most recent comment from Robert:Thank you very much!I didn't know that there was such a page for improvements to Amelia.We can close this Ticket now. Thank you! :) Alejandro Amelia isnt connect with google calendar for employees.Closed   Amelia   Updated February 25, 2025 at 8:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably alread ... Uwe Add the customer name to the calendar entryClosed   Amelia   Updated February 25, 2025 at 7:56am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Pino LabelsClosed   Amelia   Updated February 25, 2025 at 7:52am   4 Most recent comment from Marko Davidović:Hello again, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Marc Agraz Solicitud de asistencia para transferir campos personalizados de Amelia a WooCommerceClosed   Amelia   Updated February 25, 2025 at 7:07am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is what you can achive with Amelia. In Amelia/setting/payments, if you scroll down when the WooCommerce payment gateway is enabled, you will see the ... Jack Emails not workingClosed   Amelia   Updated February 25, 2025 at 7:04am   2 Most recent comment from Marko Davidović:Hello again, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3808495/ For future reference, please don't open ... Jack Emails IssueClosed   Amelia   Updated February 25, 2025 at 7:03am   2 Most recent comment from Marko Davidović:Hello again, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3808495/ For future reference, please don't open ... Nicolas Amelia lite --> standardClosed   Amelia   Updated February 25, 2025 at 6:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Something is not set up properly. Please check the shortcode that you have placed there and check the employee work hours. The availability of the servic ... Cristiane Sorting event participants   Amelia   Updated February 24, 2025 at 3:31pm   2 Most recent comment from Uroš Jovanović:Hello Cristiane, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Wendy Mobile Amelia not loading   Amelia   Updated February 24, 2025 at 3:27pm   2 Most recent comment from Uroš Jovanović:Hello Wendy, Thank you for reaching out to us. Please check if you can see the booking form on the page when you are not logged in to WordPress or when you are looking from the incognito mode. If this ... Petr web hook documetation   Amelia   Updated February 24, 2025 at 2:43pm   17 Most recent comment from Uroš Jovanović:Hello Petr, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Timo Larsgaard Custom time before appointmentClosed   Amelia   Updated February 24, 2025 at 2:23pm   6 Most recent comment from Stefan Petrov:Hi Timo, Unfortunately, we can't guarantee that, as we haven't tested it ourselves, and we currently do not offer customization. However, you're welcome to test it on your end. Vrushabh Infozzle Regarding employee panel for multiple service filtersClosed   Amelia   Updated March 17, 2025 at 2:09pm   5 Most recent comment from Vrushabh Infozzle:Hi Stefan  We are sending Amelia notifications with custom field values, including an image upload field. While the custom field data appears in the notification, employees are unable to open the upl ...