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Public Tickets

Daniel McKenna Event ListClosed   Amelia   Updated August 4, 2023 at 11:27am   4 Most recent comment from Marko Davidović:Hello Daniel,You can find it in settings-general settings like thisHope this helps.  Laura Jennings Single Member Business -- How to get around multiple rolesClosed   Amelia   Updated August 4, 2023 at 10:58am   2 Most recent comment from Marko Davidović:Hello again Laura, Thank you for reaching out to us.You can find the answer there You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for ... Francesca Kendall Employee email not workingClosed   Amelia   Updated August 4, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... [email protected] Mobile layoutClosed   Amelia   Updated August 4, 2023 at 9:46am   4 Most recent comment from Stefan Petrov:You are welcome.I'm glad that I can help.If you have any other questions, please open a new ticket and we will gladly help you there. CARLOS ATRISTAIN Reservation Issue: Slot not available for booking for one client but available for otherClosed   Amelia   Updated August 4, 2023 at 7:18am   7 Most recent comment from Marko Davidović:Hello CARLOS,Most likely this was not causing the issue to be honest but it can not hurt to connect her. We can not see any reason why only this particular customer can not book. If this happens agai ... Bianca Wijnstekers I want the client to fill in a location in the form, is that possible?Closed   Amelia   Updated August 4, 2023 at 6:21am   2 Most recent comment from Marko Davidović:Hello Bianca, Thank you for reaching out to us.Yes, you can add a custom field where you will ask the customer any additional information that you may require.You can read more about custom fields on ... Michal Service namesClosed   Amelia   Updated August 4, 2023 at 5:39am   4 Most recent comment from Marko Davidović:Hello Michal,We are glad to hear that and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Have a nice ... Eduardo Fonseca price of bookingClosed   Amelia   Updated August 4, 2023 at 5:36am   2 Most recent comment from Marko Davidović:Hello Eduardo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is how it is designed and this can not be altered at this time I'm afraid.  ... Juillan Camille Beug du siteClosed   Amelia   Updated August 3, 2023 at 7:00pm   6 Most recent comment from Miloš Jovanović:Hi Jullan,actually there was another critical error on the site, while i try to re-enable all the plugins.Can you please reach out to your Hosting Provider support, and see if they can send you a full ... Giam Manage Packages BookingClosed   Amelia   Updated August 3, 2023 at 11:55am   20 Most recent comment from Miloš Jovanović:Hi Giam,no problem, i am happy to advise.Thank you for understanding, and for the very kind words.Of course, please don't hesitate to open any additional/new tickets if anything else comes up in ... Andreas Block booking for new customersClosed   Amelia   Updated August 3, 2023 at 11:32am   2 Most recent comment from Marko Davidović:Hello Andreas, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia does not have this kind of restriction option.But there may be a workaround you ... Ben Time Of Day PricingClosed   Amelia   Updated August 3, 2023 at 11:27am   3 Most recent comment from Marko Davidović:HelloBen , Thank you for reaching out to us.The only other solution that we can offer you is to create several employees that can work on different times and days and then you can set different prices ... Maverick Martin Add Coupons to Export FieldsClosed   Amelia   Updated August 3, 2023 at 11:09am   2 Most recent comment from Aleksandar Vuković:Hello Maverick.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.I'll forward your suggestion to our developers, and hopefully they'll be able to i ... Irina-Georgiana Buchan Online vs on-site payments for online vs in-person classesClosed   Amelia   Updated August 3, 2023 at 11:01am   4 Most recent comment from Marko Davidović:Hello Irina,We will check this out. Pleas tell us for what service you are trying to set what exactly and we will try and set this up for you.Please provide me a temporary WP-admin (administrator) use ... Irina-Georgiana Buchan Customer reset password feature not worikingClosed   Amelia   Updated August 3, 2023 at 10:02am   2 Most recent comment from Aleksandar Vuković:Hello Irina-Georgiana.Amelia doesn't have a "Create Password" email. If you see something like this, please note that this is coming from WordPress, not Amelia:This email is sent if you've e ...