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Public Tickets

Tim Smits Slow loading amelia booking pluginClosed   Amelia   Updated September 19, 2023 at 8:12am   4 Most recent comment from Stefan Petrov:Hello Tim,Sorry for the inconvenience, but there is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package. We've had customers that used Am ... Elena Bascau Extend Service DurationClosed   Amelia   Updated September 19, 2023 at 7:43am   2 Most recent comment from Stefan Petrov:Hello Elena,Thanks for reaching out to us.Unfortunately, currently, this is not possible. The maximum duration of service (appointment) is 24 hours. Please feel free to search through our feature su ... Philippe Weickmann SMSClosed   Amelia   Updated September 19, 2023 at 7:06am   2 Most recent comment from Stefan Petrov:Hello Philippe,Thanks for reaching out to us.I suppose that the SMS option has been properly configured, but I recommend checking out our documentation regarding the SMS feature in Amelia.Regarding th ... Andeesh Mehdi Google Analytics Conversion TrackingClosed   Amelia   Updated September 19, 2023 at 6:59am   5 Most recent comment from Aleksandar Vuković:Hello Andeesh.The GA4 integration is Google Analytics, while the old integration is Google Universal Analytics.You need to add the Measurement ID and it will work. It can also be used through Google T ... Angélique Nunes PriceClosed   Amelia   Updated September 18, 2023 at 8:54pm   6 Most recent comment from Uroš Jovanović:Hello Angélique,I am glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lit ... Elisabeth Thomen EventClosed   Amelia   Updated September 18, 2023 at 2:09pm   2 Most recent comment from Uroš Jovanović:Hello Elisabeth,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Chelsea Schmidt Event List ViewClosed   Amelia   Updated September 18, 2023 at 1:24pm   12 Most recent comment from Uroš Jovanović:Hello Chelsea,Glad to be able to assist you.In the meantime, please let me know if you have any other questions. HERVE DASILVA Google MeetClosed   Amelia   Updated September 18, 2023 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Herve,Since you already enabled Google Meet, can you please check if the integration works fine when the appointment or event is booked?Looking forward to your reply. Alexander Peterson Multiple Pending AppointmentsClosed   Amelia   Updated September 18, 2023 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello Alexander,Thank you for reaching out to us.For that purpose, you will have to disable the "Allow booking above maximum capacity" option on the Amelia/Settings/Appointments.Please let me know if ... Jean Faile Linking WhatsApp to an Existing Business AccountClosed   Amelia   Updated September 18, 2023 at 11:20am   2 Most recent comment from Marko Davidović:Hello Jean, Thank you for reaching out to us. Yes, that is correct. Unfortunately, currently, this is the way in which integration must work. The usual workaround for this is to write down in your me ... Martinez Direct Link/share to an eventClosed   Amelia   Updated September 18, 2023 at 11:16am   4 Most recent comment from Uroš Jovanović:Hello Martinez,Glad to be able to assist you.Please let me know if you have any other questions. Zengfu Xu Service SelectionClosed   Amelia   Updated September 18, 2023 at 11:07am   3 Most recent comment from Uroš Jovanović:Hello Zengfu,Thank you very much for reaching out to us and for your patience.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on th ... Robert Ruder Applying Amelia to a new business modelClosed   Amelia   Updated September 18, 2023 at 9:43am   4 Most recent comment from Marko Davidović:Hello Robert,Amelia is not a SaaS and this at this time is not possible and we most likely won't develop such automated options in the near future, this is a specific requirement for matching s ... elouedj stripeClosed   Amelia   Updated September 18, 2023 at 7:03am   2 Most recent comment from Marko Davidović:Hello elouedj, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots that are in English la ... Elisabeth Thomen No Packages SectionClosed   Amelia   Updated September 18, 2023 at 7:03am   2 Most recent comment from Marko Davidović:Hello Elisabeth, Thank you for reaching out to us. Packages are not available in Lite version and in the Basic license. You have a basic license so this option is not available for that reason I' ...