As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Karl MULLER Custom fields in API RestClosed   Amelia   Updated December 4, 2023 at 6:17am   3 Most recent comment from Marko Davidović:Hello Karl, We just got the feedback from our colleagues and they have told us that the object key "1" represents the custom field id. The error would indicate that you don't have a custom field ... Roland Dark Canavas BackendClosed   Amelia   Updated November 30, 2023 at 11:01am   4 Most recent comment from Marko Davidović:Hello Roland,Yes, the customer panel colors come from 1.0 booking forms until we implement new customer and employee panel. Then they will be separate but until then you need to adjust them there unti ... Adrian Bishop Zoom IntegrationClosed   Amelia   Updated November 30, 2023 at 10:59am   5 Most recent comment from Marko Davidović:Hello again Athanasios,Can you please open your own separate ticket and just paste the text there? We can not continue resolving your issue here since Adrian will get each of our responses. Thank you ... Luis Miguel Zoom integration planClosed   Amelia   Updated November 30, 2023 at 10:41am   6 Most recent comment from Marko Davidović:Hello Luis,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... jerome Booking multiple date for monthly subscriptionClosed   Amelia   Updated November 30, 2023 at 8:07am   9 Most recent comment from Marko Davidović:Hello Jerome,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wil ... Mark Cornell Direct link to eventClosed   Amelia   Updated November 29, 2023 at 9:58pm   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.For this purpose, you can create a new page for each event and set the specific event on each page with the following link:[ameliaeventslistbooking event=1 ... MASSE HERRY Sandra renseignement sur paiement clientClosed   Amelia   Updated November 29, 2023 at 9:48pm   4 Most recent comment from Uroš Jovanović:Hello Masse,Thank you for the update on this.Here is a purchase code for a new license: 2A05A-7302E-C4805-386E1-1E8E5Please let me know if you have any other questions. Chris Multiple Bookings in WooCommerce BasketClosed   Amelia   Updated November 29, 2023 at 9:47pm   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.These features will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. netwerk recurring appointmentClosed   Amelia   Updated November 29, 2023 at 9:44pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please check the following screenshots on how to set this up.Please let me know if you have any other questions. James Vanderwekken Service PackagesClosed   Amelia   Updated November 29, 2023 at 9:37pm   2 Most recent comment from Uroš Jovanović:Hello James,Thank you for reaching out to us.You can do so with the packages feature in Amelia. Along with that, you can set up working hours for the employee that is assigned to that service for the ... Riina Delete package for customerClosed   Amelia   Updated November 29, 2023 at 11:12am   8 Most recent comment from Stefan Petrov:Hello Riina,No problem at all, you are welcome.As you may already know, please feel free to open a new ticket and we will gladly help you there.Have a nice day, you too! Stefanie Reiter Booking Step Additional PeopleClosed   Amelia   Updated November 29, 2023 at 10:35am   4 Most recent comment from Uroš Jovanović:Hello Stefanie,Glad to be able to assist you.PLease let me know if you have any other questions. Lars-Erik Eriksson Booking view admin sideClosed   Amelia   Updated November 29, 2023 at 9:00am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestio ... Kristian Remove calender on topClosed   Amelia   Updated November 29, 2023 at 7:15am   4 Most recent comment from Marko Davidović:Hello Kristian,In new 2.0 event list booking form, you have this option once you turn that off it should look like thisHope this helps.  Bilal book multiple services deposit doesnt prioritizeClosed   Amelia   Updated November 28, 2023 at 4:37pm   2 Most recent comment from Uroš Jovanović:Hello Bilal,Thank you for reaching out to us.That is how it is set up at the moment, but I will have this passed to our management to possibly change this for the future.In the meantime, please let me ...