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Public Tickets

Muhammad Khan SettingsClosed   Amelia   Updated August 8, 2023 at 9:56am   2 Most recent comment from Stefan Petrov:Hello Muhammad,thanks for reaching out to us.Services can be managed under the Services tab in the Amelia sidebar. Here you can define Service duration, pricing, minimum and maximum capacity and etc.P ... Dominic group bookingsClosed   Amelia   Updated August 8, 2023 at 9:05am   2 Most recent comment from Uroš Jovanović:Hello Dominic,Thank you for reaching out to us.For that purpose, you need to enable the "Show "Bringing anyone with you" option on the "Duration & Pricing" tab on the Amelia/Services page.Please let ... Rogelio Argüello Didn't receive notification of a booked appointmentClosed   Amelia   Updated August 8, 2023 at 8:59am   6 Most recent comment from Marko Davidović:Hello Rogelio, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Michele Klein iCal Employee LinkClosed   Amelia   Updated August 8, 2023 at 8:47am   2 Most recent comment from Marko Davidović:Hello Michele, Thank you for reaching out to us.Unfortunately, currently, we do not have iCal synchronization at this time but this should be implemented by the end of the year. At this time we have G ... David Farré Change check box to check boxClosed   Amelia   Updated August 8, 2023 at 7:43am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features. ... Raphael Can't Add PHP Events to Schedule E-mailsClosed   Amelia   Updated August 8, 2023 at 6:23am   4 Most recent comment from Marko Davidović:Hello Raphael, You are most welcome, and we are glad that we were able to help you and thank you for sharing this with us. If you have any more questions please open another ticket and we will gladly ... Joao Carvalho upgrade ProClosed   Amelia   Updated August 7, 2023 at 5:06pm   15 Most recent comment from Uroš Jovanović:Hello Joao,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version o ... Eugen Rejected BookingClosed   Amelia   Updated August 7, 2023 at 1:43pm   4 Most recent comment from Uroš Jovanović:Hello Eugen,Glad to be able to assist you.Please let me know if you have any other questions. Greg Mount Rescheduled Appointment Doesn't Update Meeting Date in ZoomClosed   Amelia   Updated August 7, 2023 at 12:27pm   4 Most recent comment from Stefan Petrov:Hello Greg,sorry for the late reply.I did a test with the appointment default appointment status set to Pending, as well. Everything is working, as it should. Even the Service default status is set to ... Alexandrea Pettyjohn Ugrade to pro can not see packages optionClosed   Amelia   Updated August 7, 2023 at 12:11pm   6 Most recent comment from Aleksandar Vuković:Hello again Alexandrea.I don't see any emails from your website:Can you create an admin user, use my email address and define a password? After you save the user, you can send me the password an ... Sandeepa Emails not sentClosed   Amelia   Updated August 7, 2023 at 11:43am   7 Most recent comment from Uroš Jovanović:Hello Sandeepa,All configuration is fine, thus you do not need to change anything from your end.Please keep an eye on it and let me know if you need further assistance. Christian Graf booking and woocommerceClosed   Amelia   Updated August 7, 2023 at 10:38am   4 Most recent comment from Uroš Jovanović:Hello Christian,Understood, I will have this one closed.Please let me know if you have any other questions. CARLOS ATRISTAIN Inquiry about Replicating Website for New Pilates Studio BranchClosed   Amelia   Updated August 7, 2023 at 10:14am   5 Most recent comment from Marko Davidović:Hello CARLOS,We just got the feedback from our colleagues and they have told us that we do not advice you to delete this from a database. You can but this can cause all sorts of issues and if somethin ... James Vasquez Upgrade from Basic to PROClosed   Amelia   Updated August 7, 2023 at 9:40am   2 Most recent comment from Stefan Petrov:Hello James,thanks for reaching out to us.Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button: A new modal opens up where you can choose available upgrade ... Sam Custom durationClosed   Amelia   Updated August 7, 2023 at 9:23am   2 Most recent comment from Uroš Jovanović:Hello Sam,Thank you for reaching out to us.The duration depends on the Default Time Slot step which is configured in General Settings of Amelia.  The duration you want to set needs to be dividabl ...