As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

George Notification template not changing.Closed   Amelia   Updated November 28, 2023 at 1:07pm   6 Most recent comment from Stefan Petrov:No problem, George.You are always welcome to ask anything if you have questions or issues. As always, we will do our best to provide assistance. Jonas Oya Error when assign more than 4 employees in packagesClosed   Amelia   Updated November 28, 2023 at 11:46am   17 Most recent comment from Marko Davidović:Hello again Jonas, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and w ... Shouraki Display Services and extras in a single viewClosed   Amelia   Updated November 28, 2023 at 11:01am   2 Most recent comment from Stefan Petrov:Hello Shouraki,Thanks for reaching out to us. That's a great idea, but i have to dissapoint you, unfortunately, there is currently no such option with Amelia's built-in features. Services a ... shahid khan thats excalty what i want.Closed   Amelia   Updated November 28, 2023 at 10:45am   2 Most recent comment from Stefan Petrov:Hello shahid khan,Thanks for reaching out to us.I see that you already have an open ticket, but instead of replying to that ticket, you've opened a new one and now it is a bit confusing since i ... r how to make feature requestsClosed   Amelia   Updated November 28, 2023 at 9:54am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we try to help and offer any potential workarounds but for some scenarios, there is none I'm afraid. We wish you all the best. Have a nice day.  Andzelika Search Booking Form - Huge whitespace with loading iconClosed   Amelia   Updated November 28, 2023 at 9:32am   3 Most recent comment from Stefan Petrov:Hello Andzelika,Thanks for reaching out to us.The loading icon is usually present when there is a booking form that needs to be loaded. Most probably, there is another shortcode for the booking form ... Mariusz Payment methods -> on-site + WooCommerceClosed   Amelia   Updated November 28, 2023 at 9:06am   4 Most recent comment from Marko Davidović:Hello Mariusz,Unfortunately, currently, this feature is not built-in in Amelia. When WooCommerce is enabled all other payment methods are turned of since WooCommerce contains all them and this can not ... Riina Events list booking formClosed   Amelia   Updated November 28, 2023 at 8:45am   3 Most recent comment from Stefan Petrov:Hello Riina,Thanks for reaching out to us and providing additional feedback. Great to hear that you were able to find a solution for your use case.If you have any other questions, please feel free to ... Alexander displayed language step booking formClosed   Amelia   Updated November 28, 2023 at 7:15am   6 Most recent comment from Marko Davidović:Hello Alexander,Once you create a page with this page locale Amelia should be translated automatically to that language just make sure that you set EN settings same as on page and in Amelia. So if you ... Jo Ormond Whatsapp Notifications - Send Test WhatsApp Message Not WorkingClosed   Amelia   Updated November 28, 2023 at 7:13am   2 Most recent comment from Marko Davidović:Hello Jo, Some settings are not set up properly and since this is done completely outside of Amelia we can not know what the issue is I'm afraid. It is best to redo the integration and to follow ... Duncan Richardson Paypal errorClosed   Amelia   Updated November 27, 2023 at 7:33pm   18 Most recent comment from Uroš Jovanović:Hello Duncan,Glad to hear that it works now.Please let me know if you have any other questions. Michael Berger Events shortcode stylingClosed   Amelia   Updated November 27, 2023 at 7:18pm   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please try the following CSS and let me know if it works or not: .amelia-v2-booking #amelia-container .am-ec {    box-shadow: rgb(209, 213, 215) 0px 2p ... Dervis Background colour on calendarClosed   Amelia   Updated November 27, 2023 at 7:10pm   2 Most recent comment from Uroš Jovanović:Hello Dervis,Thank you for reaching out to us.Please try the following CSS and let me know if that works for you or not: .amelia-v2-booking #amelia-container .am-advsc.fc-theme-standard td {    back ... Jose Nothing works.Closed   Amelia   Updated November 27, 2023 at 6:14pm   5 Most recent comment from Jose:Perfect! Thank you very much for your great support.For me, you can close the ticket.Have a great day!Jose Karin Åberg VERY URGENT!!! BOOKINGS DOESN'T WORK AFTER LAST UPDATEClosed   Amelia   Updated November 27, 2023 at 4:12pm   4 Most recent comment from Uroš Jovanović:Hello Karin,Glad to hear that.If you have any other questions, please let me know and I will assist  you with it.I appreciate your patience.