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Public Tickets

Marc Garcia Payment Link Not ShowingClosed   Amelia   Updated August 25, 2023 at 1:55pm   10 Most recent comment from Miloš Jovanović:Hi Marc,You're welcome.It is no problem at all, we are happy to help.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to open new t ... Juergen Tolksdorf One event spread across multiple datesClosed   Amelia   Updated August 25, 2023 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https: ... Rick Heijster JavaScript hook window.beforeConfirmedBooking not working anyoreClosed   Amelia   Updated August 25, 2023 at 12:02pm   4 Most recent comment from Uroš Jovanović:Hello Rick,We have noted this and passed it to our developers to have this resolved.Thank you for your patience.In the meantime, please let us know if you have any other questions. Jonah Faigel Emails from submitted formsClosed   Amelia   Updated August 28, 2023 at 7:05am   7 Most recent comment from Marko Davidović:Hello Jonah, as we tried with our own Credentials, and we can confirm that these SMTP credentials are correct because they work on our site, this means that you have a PHP Mailer issue on your hosting ... Anais Questions for Amelia tech supportClosed   Amelia   Updated August 25, 2023 at 11:28am   2 Most recent comment from Stefan Petrov:Hello Anais, thanks for reaching out to us. Please, find the answers below - in Customize Event List, I’ve disabled “Event Slots Capacity” but it’s still showing it on the Event List. How can ... Sam SMTPClosed   Amelia   Updated August 25, 2023 at 10:40am   4 Most recent comment from Marko Davidović:Hello Sam,We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you the ... Alejandro time slot reserved for a certain period of timeClosed   Amelia   Updated August 25, 2023 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Alejandro,thanks for reaching out to us.When a customer makes an appointment, you have the option to control if that appointment is going to be approved, canceled and etc. Depending on the servi ... Matt Cron JobsClosed   Amelia   Updated August 25, 2023 at 10:36am   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set on ... Marios Anthis SMS messClosed   Amelia   Updated August 25, 2023 at 9:25am   2 Most recent comment from Stefan Petrov:Hello Marios,thanks for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits t ... Beatriz Rueda amelia in blankClosed   Amelia   Updated August 25, 2023 at 8:48am   2 Most recent comment from Uroš Jovanović:Hello Beatriz,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Gafier Paal Query Regarding Amelia Booking SystemClosed   Amelia   Updated August 25, 2023 at 7:37am   4 Most recent comment from Stefan Petrov:Hello Gafier,you are welcome.Looking forward to hearing from you. Ste Terms and ConditionsClosed   Amelia   Updated August 25, 2023 at 7:34am   2 Most recent comment from Stefan Petrov:Hello Ste,thanks for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms & Cond ... Zengfu Xu Next Day Email ReminderClosed   Amelia   Updated August 25, 2023 at 6:49am   8 Most recent comment from Marko Davidović:Hello Xu, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... nicolas nazar Custom Fields problemClosed   Amelia   Updated August 24, 2023 at 2:50pm   8 Most recent comment from Stefan Petrov:You are welcome, Nicolas.If you have any other questions, please open a new ticket and we will gladly help you there. Yuji Kamada Payment information is not displayed on the ‘Accounting’ screen.Closed   Amelia   Updated August 24, 2023 at 1:32pm   4 Most recent comment from Stefan Petrov:Hello Yuji,no problem, i was just about to ask for your email address since the first one wasn't correct. (It gave me an error)I'm sending it again via WeTransfer. Please, install it and let ...