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Public Tickets

Michele Klein Chrome BrowserClosed   Amelia   Updated October 4, 2023 at 9:32am   4 Most recent comment from Marko Davidović:Hello Michele,This is specific issue on your end and not general bug with Amelia or we would have thousands and thousands of ticket related to this. We will gladly take a look and try to resolve this ... Henry fabrice Reservation PageClosed   Amelia   Updated October 4, 2023 at 7:43am   11 Most recent comment from Marko Davidović:Hello Henry,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Carin recurring eventsClosed   Amelia   Updated October 3, 2023 at 7:57pm   2 Most recent comment from Uroš Jovanović:Hello Carin,Thank you for reaching out to us.You can create recurring events and then manually cancel and delete some event dates.Please let me know if you have any other questions. Francesca Kendall Service preparationClosed   Amelia   Updated October 3, 2023 at 7:47pm   2 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Mo Services Categories & SubcategoriesClosed   Amelia   Updated October 3, 2023 at 7:46pm   2 Most recent comment from Uroš Jovanović:Hello Mo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features. ... Margarita Time slotsClosed   Amelia   Updated October 3, 2023 at 5:07pm   5 Most recent comment from Uroš Jovanović:Hello Margarita,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do t ... Hélène Customer email passwordClosed   Amelia   Updated October 3, 2023 at 5:05pm   26 Most recent comment from Uroš Jovanović:Hello Hélène,Unfortunately, it is not possible to display the package if the service inside that package is not shown on the front-end.Please let me know if you have any other questions. netwerk AccessibilityClosed   Amelia   Updated October 3, 2023 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Danko Viktor Issue with Zoom Start Link (Host) in Amelia EventsClosed   Amelia   Updated October 3, 2023 at 12:45pm   33 Most recent comment from Uroš Jovanović:Hello Danko,Correct us if we are wrong, but, you have stated that: "we've added this employee as a host in the Amelia Event [email protected]", but the Zoom user we see assi ... Margarita Bringing anyone with fieldClosed   Amelia   Updated October 3, 2023 at 9:03am   2 Most recent comment from Stefan Petrov:Hello Margarita, Thanks for reaching out to us. When you enable the "Bringing anyone with you option" right below, you should see the option called "The price will multiply by the number of people". E ... Mo Services PackagesClosed   Amelia   Updated October 3, 2023 at 8:55am   2 Most recent comment from Marko Davidović:Hello Mo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time you can only create packages with services not with categories. So what you wa ... Torsten Wagner Book time beside the opening hours as Admin/EmployerClosed   Amelia   Updated October 3, 2023 at 8:20am   8 Most recent comment from Uroš Jovanović:Hello Torsten,Thank you for your suggestion, we will have this added to our plugin as an option.Please let me know if you have any other questions. Ursula Elmes Zoom integrationClosed   Amelia   Updated October 3, 2023 at 8:00am   4 Most recent comment from Marko Davidović:Hello Ursula,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Sergio Remove Employee iconClosed   Amelia   Updated October 3, 2023 at 7:54am   2 Most recent comment from Marko Davidović:Hello Sergio, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can either have this or a picture at this time. There is no way you can turn this o ... Chris Little Cant book appointmentsClosed   Amelia   Updated October 3, 2023 at 7:51am   4 Most recent comment from Marko Davidović:Hello Chris,Please check if you have set the buffer times? If they overlap and since they are counted in service length this can prevent time slot to show. Also please check the employee days of and s ...