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Public Tickets

Rodrigo León Error in custom design of the formClosed   Amelia   Updated August 31, 2023 at 7:29am   2 Most recent comment from Stefan Petrov:Hello Rodrigo,Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and ... Mateus Forti Help with the Booking SiteClosed   Amelia   Updated August 31, 2023 at 7:24am   4 Most recent comment from Marko Davidović:Hello Mateus,Unfortunately, currently, this feature is not built-in in Amelia. In employee work hours you can assign several services at the same time to one emplyoee as soon as he is booked on Servi ... Lisa Brant Edit "Send access link" formClosed   Amelia   Updated August 31, 2023 at 6:59am   6 Most recent comment from Uroš Jovanović:Hello Lisa,Glad to hear that you solved this issue.Please let me know if you have any other questions. Christian Graf Redirect page after purchaseClosed   Amelia   Updated August 31, 2023 at 6:09am   6 Most recent comment from Marko Davidović:Hello Christian, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. Wolf Ferrari SMSClosed   Amelia   Updated August 30, 2023 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Wolf,Thank you for reaching out to us.For that purpose, you will have to add the phone numbers of employees on their respective settings on the Amelia/Employees page.That way, when the employee ... Mark event customer not creating WP userClosed   Amelia   Updated August 30, 2023 at 2:41pm   12 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for the update on this.I will have this passed to our testers and will provide you with an update as soon as possible.I appreciate your patience. Mark Stubbins SMS will not stay logged inClosed   Amelia   Updated August 30, 2023 at 2:19pm   2 Most recent comment from Marko Davidović:Hello again Mark, Thank you for reaching out to us.Please check if you are using the latest version of Amelia. ( You can always check what is the current latest version on this changeLog page) if n ... [email protected] Events reservationClosed   Amelia   Updated August 30, 2023 at 12:26pm   2 Most recent comment from Stefan Petrov:Hello [email protected],thanks for reaching out to us.In the backend, in the Events tab, you can manage all events and there is also an option called "Attendes". If you click here, you wil ... Hugo employee to be able to manage 4 locations at the same timeClosed   Amelia   Updated August 30, 2023 at 12:19pm   2 Most recent comment from Stefan Petrov:Hello Hugo,thanks for reaching out to us.In the work hours of an employee, you have the option to select the location as per each day of the week. If the customer selects the location it will be linke ... Julia EmojisClosed   Amelia   Updated August 30, 2023 at 11:56am   2 Most recent comment from Marko Davidović:Hello Julia, Thank you for reaching out to us.Unfortunately, no there is no another way to find out what emojis work, in general Amelia is not designed to work with emojis so we are glad to hear that ... [email protected] Calendar of serviccesClosed   Amelia   Updated August 30, 2023 at 11:43am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.I'm afraid that this is not possible to achieve with service booking forms this is only available at this time for events but In light of this, we encoura ... sportwelt Nothnagel customize eventsClosed   Amelia   Updated August 30, 2023 at 10:30am   4 Most recent comment from Stefan Petrov:Hello sportwelt,An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your we ... Fraser Powell Downloading latest update onto Amelia in my websiteClosed   Amelia   Updated August 30, 2023 at 10:00am   2 Most recent comment from Marko Davidović:Hello Fraser, Thank you for reaching out to us.You can download Amelia from your profile in our store.  We are sending you a short instruction on how to update Amelia to the latest version. Go to A ... Patrick Custom PlaceholdersClosed   Amelia   Updated August 30, 2023 at 9:11am   16 Most recent comment from Uroš Jovanović:Hello Stepn,Glad to hear that you found it useful.We are here to help Juergen Tolksdorf updatingClosed   Amelia   Updated August 30, 2023 at 8:58am   2 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching out to us.Please check the following article on this:Updating the plugin to the latest version