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Public Tickets

Tom Porter Changed domainClosed   Amelia   Updated August 29, 2023 at 10:52am   2 Most recent comment from Marko Davidović:Hello Tom, Thank you for reaching out to us.Can you please try and deactivate the license on the dev site and activate it then on the new one? You can do that in settings-activation there you will see ... Sarah Wefald Amelia version 6.5 doesn't display widgets on mobile devicesClosed   Amelia   Updated August 29, 2023 at 10:45am   2 Most recent comment from Marko Davidović:Hello Sarah, Thank you for reaching out to us.We do not have such a bug at this time. Can you please do a simple test for us? Please install the latest 6.6 version and see if you can see the booking f ... Julia Events list/calendarClosed   Amelia   Updated August 29, 2023 at 10:41am   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.At the moment, the only options for this are the ones that you mentioned in your query.Hope this helps you.Please let me know if you have any other questio ... Ofek Sitbon Can't add any time appointment from admin userClosed   Amelia   Updated August 29, 2023 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Ofek,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.6), test it out, and let me know if it works or not? Looking forward to your reply. Lisbel Valdés Rodríguez Label translation - Not possibleClosed   Amelia   Updated August 29, 2023 at 10:39am   4 Most recent comment from Stefan Petrov:Hello ORION PREMIER SL,i agree, but currently, there is no option for changing that label in the Customization section. Feel free to suggest it on this page - Amelia FeaturesPlease, let me know if y ... capkeltiek Update 6.6Closed   Amelia   Updated August 29, 2023 at 10:29am   3 Most recent comment from Stefan Petrov:Hello capkeltiek,nice to hear that is working now. Please, let us know if you come upon any issues with the new version. Robert Pothier ProductsClosed   Amelia   Updated August 29, 2023 at 10:10am   4 Most recent comment from Marko Davidović:Hello Robert,Yes, this option is not available for packages at this time. This is a specific requirement and unfortunately, we do not have a better workaround for this. If you want to use this you can ... Michael O\'Quin Stripe compatibilityClosed   Amelia   Updated August 29, 2023 at 9:59am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.Yes, Amelia is compatible with this version just make sure that you have the latest version 6.6 installed. Should you have any further inquiries, we ki ... Sabrina Garcia maximum attendeesClosed   Amelia   Updated August 29, 2023 at 9:14am   5 Most recent comment from Marko Davidović:Hello Sabrina,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Robert Pothier Major Profile GlitchClosed   Amelia   Updated August 29, 2023 at 9:08am   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for purchasing our product, and for reaching out to us. You booked for a customer while you were logged in as an admin. Please note that when you do this in the future you sho ... Laura Jennings Removing Customer Account AccessClosed   Amelia   Updated August 29, 2023 at 9:04am   4 Most recent comment from Marko Davidović:Hello Laura,When this option is enabled Automatically create Amelia Customer user  – every time a new customer makes an appointment they will automatically get a WordPress user with the Amelia Cu ... capkeltiek Plugin OUT OF ORDER and DISABLED after upgrade to 6.6Closed   Amelia   Updated August 29, 2023 at 8:55am   3 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.This sound like it was just a caching issue and we are glad to hear that everything is working now and should you have any further inquiries, we kindly request ... Francesca Kendall Appt export doesnt match apptsClosed   Amelia   Updated August 29, 2023 at 8:38am   7 Most recent comment from Uroš Jovanović:Hello Francesca,Our developers are working on this as soon as possible as we are looking at the possible cause of this issue.I appreciate your patience.In the meantime, please let us know if you have ... Robert Pothier customized tagsClosed   Amelia   Updated August 29, 2023 at 8:35am   2 Most recent comment from Uroš Jovanović:Hello Robert,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Marek separate email invitationClosed   Amelia   Updated August 29, 2023 at 8:07am   14 Most recent comment from Uroš Jovanović:Hello Marek,Can you please provide me with the screen recording of that process and I will assist with resolving this issue?Looking forward to your reply.