As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Franziska Open popup automaticallyClosed   Amelia   Updated January 15, 2024 at 11:03am   4 Most recent comment from Marko Davidović:Hello again Franziska, We are sorry that we were not able to help you and we try to offer workarounds when there is some but in this case there is none I'm afraid. Should you have any further in ... Siggi Service availabilityClosed   Amelia   Updated January 15, 2024 at 10:12am   2 Most recent comment from Stefan Petrov:Hello Siggi,Thanks for reaching out to us.While the working schedule that has been configured for an employee applies for each day weekly, there is also an option called "special days". This option w ... Paolo BRogelli New Customer in Employee PanelClosed   Amelia   Updated January 15, 2024 at 9:52am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. At the moment employees can create customers and there is no workaround for this I ... Urs Language Mix-Up in Booking Form and NotificationsClosed   Amelia   Updated January 15, 2024 at 9:47am   8 Most recent comment from Stefan Petrov:Hello James, Apologies, but when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and que ... Trevor Turner Fishing Charter WebsiteClosed   Amelia   Updated January 15, 2024 at 9:37am   2 Most recent comment from Stefan Petrov:Hello Trevor,Thanks for reaching out to us.Unfortunatelly, we do not have a particular example for the fishing charter site, but you can take a look at our other demo site, hopefully, you can get a b ... George Book appointments for one day only - no calendarClosed   Amelia   Updated January 15, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, unfortunately, this is not possible to achieve. Dates in Amelia must be chosen first so that available time slot can appear. This is how Amelia is de ... Francesca Kendall woo commerceClosed   Amelia   Updated January 15, 2024 at 8:03am   4 Most recent comment from Stefan Petrov:Hello Francesca,Sorry for the late reply. In Amelia payment settings, the WooCoomerce option is already integrated, as soon as you install the WooCoomerce plugin, it will create a "product" which will ... Faris Service without employees issueClosed   Amelia   Updated January 15, 2024 at 9:50am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Service work hours and days depend on your employee work hours. Your services can not function without employees this is how Amelia is designed. So on th ... Michael Kramer Setting deposit based on dateClosed   Amelia   Updated January 15, 2024 at 4:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. These settings are fixed if you enable deposit it will show straight away no matter how ... Olav data tablesClosed   Amelia   Updated January 14, 2024 at 7:21pm   3 Most recent comment from Uroš Jovanović:Hello Olva,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Alvaro Asign package manualClosed   Amelia   Updated January 12, 2024 at 8:46pm   4 Most recent comment from Uroš Jovanović:Hello Alvaro, Thank you for the update on this.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. ... Apple Tree feature supportClosed   Amelia   Updated January 12, 2024 at 8:40pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the fut ... Ria Work hours in backend and front end are coming differentClosed   Amelia   Updated January 12, 2024 at 8:22pm   6 Most recent comment from Uroš Jovanović:Hello,Can you please create a separate ticket on this issue and I will assist you with it?Looking forward to your reply. Olav Payment / user dataClosed   Amelia   Updated January 12, 2024 at 8:14pm   5 Most recent comment from Uroš Jovanović:Hello Olav,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Robin Koss Seasonal ServicesClosed   Amelia   Updated January 12, 2024 at 7:57pm   4 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for clearing that up.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Please feel free to search thr ...