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Public Tickets

oscar salcedo pay by nfcClosed   Amelia   Updated September 5, 2023 at 10:34am   4 Most recent comment from Marko Davidović:Hello oscar,You need to connect statuses in Amelia with orders statues in WooCommerce.You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerc ... Lee time zonesClosed   Amelia   Updated September 5, 2023 at 10:32am   6 Most recent comment from Marko Davidović:Hello Lee,Buffer time counts in in the length of service. For example, if you work from 09 to 10 and you set the buffer time to 10 minutes your service length is 1 hour and ten minutes and this time c ... Jonas Ulrich Schaefer Google CalendarClosed   Amelia   Updated September 5, 2023 at 10:30am   2 Most recent comment from Stefan Petrov:Hello Jonas,thanks for reaching out to us.For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Al ... Maurizio Di Franco API ConnectivityClosed   Amelia   Updated September 5, 2023 at 9:10am   2 Most recent comment from Stefan Petrov:Hello Maurizio,thanks for reaching out to us.We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts. You can check those API Ro ... Roland Service without timebookingClosed   Amelia   Updated September 5, 2023 at 9:04am   2 Most recent comment from Stefan Petrov:Hello Roland,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Sebastian Limit appointments per customer not availableClosed   Amelia   Updated September 5, 2023 at 8:32am   2 Most recent comment from Stefan Petrov:Hello Sebastian,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3450347 For future reference, please don't open multiple tickets with the same to ... gerson AccessibilityClosed   Amelia   Updated September 5, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello gerson Unfortunately, currently, this feature is not built-in in Amelia. And this can not be implemented easily via short code and script these need to be developed separately. I completely und ... HERVE DASILVA Always an error when adding a new serviceClosed   Amelia   Updated September 5, 2023 at 6:48am   4 Most recent comment from Uroš Jovanović:Hello Herve,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... shane InstallationClosed   Amelia   Updated September 4, 2023 at 3:19pm   2 Most recent comment from Stefan Petrov:Hello Shane,thanks for reaching out to us and sorry to hear that you are having issues with installation.The installation process for our plugins and add-ons is simple and straightforward, and should ... Gladys bookingClosed   Amelia   Updated September 4, 2023 at 2:32pm   20 Most recent comment from Stefan Petrov:Hello Gladys,the refund has been successfully submitted already.  It usually takes 5-7 business days for funds to be processed to the account. Please, let us know if the funds aren't processed d ... Santiago Celorio Galan Manually editing the metadata for WooCommerce OrdersClosed   Amelia   Updated September 4, 2023 at 2:03pm   2 Most recent comment from Stefan Petrov:Hello Santiago,thanks for reaching out to us.In the Payments section, when WooCommerce is enabled, if you scroll down to the bottom, you will see the option for Metadata and description.Here you can c ... Eric Kirmse Problem with Google Tag ManagerClosed   Amelia   Updated September 4, 2023 at 1:37pm   6 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for the update on this.Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding ... Roger Possible Feature of AmeliaClosed   Amelia   Updated September 4, 2023 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Raphael Appointment BookingClosed   Amelia   Updated September 4, 2023 at 1:10pm   2 Most recent comment from Uroš Jovanović:Hello Raphael,Thank you for reaching out to us.At the moment, there is no option to assign an appointment to more than one employee. We do have a plan to implement this in the future, but there is no ... Caitlin Not receiving notification events as admin/employeeClosed   Amelia   Updated September 4, 2023 at 1:01pm   10 Most recent comment from Uroš Jovanović:Hello Caitlin,Thank you very much for that.Can you please test it out now and let me know if it works or not?Looking forward to your reply.