As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Lucy Jayne Brown Form doesn't show on the front endClosed   Amelia   Updated January 19, 2024 at 4:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Can you please check if you can see the booking form on the front when you are logged in? If this is the case the the reason why the form is not visible ... mike existing user booking but no amelia role addedClosed   Amelia   Updated January 18, 2024 at 8:20pm   4 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that ... PinwinePucon Set quotesClosed   Amelia   Updated January 18, 2024 at 8:10pm   4 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this and for your patience.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: ... asimpleworker Impossible to use ZOOMClosed   Amelia   Updated January 18, 2024 at 2:52pm   10 Most recent comment from Stefan Petrov:Hello asimpleworker,Awesome! Thanks for letting me know. Nsakala NGITA AdressClosed   Amelia   Updated January 18, 2024 at 2:34pm   4 Most recent comment from Stefan Petrov:You are welcome,  Nsakala. Then you can use the custom field option. Please, let us know if you have any other questions. Bernhard Schneider booking equipmentClosed   Amelia   Updated January 18, 2024 at 1:00pm   6 Most recent comment from Uroš Jovanović:Hello Bernhard,Thank you for the update on this.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Amy-Laure Amelia Calendar ViewClosed   Amelia   Updated January 18, 2024 at 12:39pm   5 Most recent comment from Marko Davidović:Hello again Amy-Laure,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Stephane DELOUYA mass vacationClosed   Amelia   Updated January 18, 2024 at 12:35pm   2 Most recent comment from Stefan Petrov:Hello Stephane,Thanks for reaching out to us.When you say "vacations" i suppose you mean days off? If that the case, this depends on the employee working hours configuration. The timeslot availabilit ... Trace Thomas The button to change language shows twice on my wordpress siteClosed   Amelia   Updated January 18, 2024 at 12:06pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This issue is not related to Amelia. Please reach out to your web designer so that they can take a closer a this issue.Should you have any further inquiri ... varia bonora zoom integratClosed   Amelia   Updated January 18, 2024 at 11:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Thank you for the additional info we will test this and see if this can be changed on our end or if this is the issue on Zoom side in which case we can no ... Elana Possible featuresClosed   Amelia   Updated January 18, 2024 at 10:49am   2 Most recent comment from Stefan Petrov:Hello Elena,Thanks for reaching out to us.Unfortunatelly, the booking form is designed to show the service selection field first and there is no option to change the order. The customer would need to ... Patricia problems configuration servicesClosed   Amelia   Updated January 18, 2024 at 10:25am   13 Most recent comment from Stefan Petrov:Hello Patricia,That's correct, but the issue here is that the maximum service duration is 24h and the employee is working for the whole service duration, so 24h. He is only able to cover the serv ... Luis Miguel Checkbox on Purchase form and iCal syncClosed   Amelia   Updated January 18, 2024 at 10:06am   4 Most recent comment from Stefan Petrov:Hello Luis,No problem, you are welcome!If you have any other questions, feel free to open a new ticket and we will gladly assist.Have a nice day! Seongman Cho Amelia SMSClosed   Amelia   Updated January 18, 2024 at 9:44am   2 Most recent comment from Stefan Petrov:Hello Seongman,Thanks for reaching out to us.We did have an issue with our SMS Server several days ago, so it might be related. Our developers found we had an SSL issue, so all of our Users got discon ... Juan "Set recurring appointment" optionClosed   Amelia   Updated January 18, 2024 at 8:25am   4 Most recent comment from Stefan Petrov:Hello Juan,You are most welcome.Please, let us know if you have any other questions or issues and we will kindly assist.