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Public Tickets

David Lebosse Reset Customer passwordClosed   Amelia   Updated September 9, 2023 at 2:31pm   8 Most recent comment from Uroš Jovanović:Hello David, I can see that you have set up a "PHP Mail" as the Mail service.We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally g ... Nigel Recurring dates RRULEClosed   Amelia   Updated September 8, 2023 at 9:46pm   23 Most recent comment from Miloš Jovanović:Hi Nigel,Thank you for providing further details and explanation of what we could add in terms of not changing the entire existing logic,bur rather to just add the Fifth (5th) option to this list.I� ... Hafsa Recurring coupon usageClosed   Amelia   Updated September 8, 2023 at 12:56pm   2 Most recent comment from Stefan Petrov:Hello Nafsa,thanks for reaching out to us.There are several options for the automatic sending of coupons, so you will also see the tab called “Notifications”. When you go to the Coupons tab, you w ... Alexander Reyes Jaimes Can I generate hourly intervals for each teacher?Closed   Amelia   Updated September 11, 2023 at 6:44am   10 Most recent comment from Stefan Petrov:Hello Alexander,Sorry for the late reply. Unfortunately, this kind of customization is not possible at the moment. Please feel free to search through our feature suggestion page, to see if someone ... Abdul Massalkhi multiple location bookingsClosed   Amelia   Updated September 8, 2023 at 10:59am   2 Most recent comment from Stefan Petrov:Hello Abdul,thanks for reaching out to us. You can have one or several locations, depending on the type of services you offer. You need to know that location is connected to the employees, so if you ... George T Label Settings Not ApplyingClosed   Amelia   Updated September 8, 2023 at 10:52am   2 Most recent comment from Stefan Petrov:Hello George,please, double check if you are changing the labels for the correct booking form. If you change the labels for Step by Step Booking Form and you want to display the Catalog Booking form, ... Mikha\'el Crow Incorrect time displayed when auto set to user timezoneClosed   Amelia   Updated September 8, 2023 at 10:22am   2 Most recent comment from Stefan Petrov:Hello Mikhael, thanks for reaching out to us. If there is no time zone issue, please, check if the option "Show booking slots in client time zone" is enabled. Also, i will leave a short instruction fo ... Sebastian Limit appointment per customer display remaining appointmentsClosed   Amelia   Updated September 8, 2023 at 9:23am   2 Most recent comment from Stefan Petrov:Hello Sebastian,thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in featuresPlease feel free to search through our feature suggestion page, to ... steve automatic updatesClosed   Amelia   Updated September 8, 2023 at 8:58am   8 Most recent comment from Marko Davidović:Hi Steve, 1. First we will just additionally comment about setting up auto updates for Plugins/Themes in WordPress. Our Support just covers when an issue comes from Amelia itself, for anything else su ... Yasmin Birk IntegrationsClosed   Amelia   Updated September 8, 2023 at 8:23am   2 Most recent comment from Marko Davidović:Hello Yasmin, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. We do not have integration with alfaview.com. If you do not want to use Zoom a t thi ... Charles Two shortcodes on the same pageClosed   Amelia   Updated September 8, 2023 at 6:49am   4 Most recent comment from Stefan Petrov:Hello Charles,We are working on implementing the new forms since we have positive feedback from our users. These new forms will be completely redesigned and on the new platform (Vue3) so it will work� ... Marc Garcia UserLogin IssueClosed   Amelia   Updated September 7, 2023 at 8:17pm   19 Most recent comment from Miloš Jovanović:Hi Mark,Sorry for the delay in the replies today, we will do our best to be much quicker going forward.I found the new ticket, and we will coordinate with colleagues to help you as efficient as poss ... Rodrigue NotificationsClosed   Amelia   Updated September 7, 2023 at 2:01pm   2 Most recent comment from Stefan Petrov:Hello Rodrique,thanks for reaching out to us.Have you checked our documentation regarding notification setup in Amelia? Here you can find all the instructions regarding notifications - Notification S ... Tristan Noone Display FeaturesClosed   Amelia   Updated September 7, 2023 at 1:37pm   2 Most recent comment from Uroš Jovanović:Hello Tristan,Thank you for reaching out to us.Can you please provide me with the screenshot of the issue that you are dealing with and I will assist you with this?Looking forward to your reply. Pablo Lopez Leon Group lessons appointmentClosed   Amelia   Updated September 7, 2023 at 12:02pm   5 Most recent comment from Marko Davidović:Hello Pablo,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, plea ...