As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Janez PackageClosed   Amelia   Updated March 4, 2024 at 10:00am   2 Most recent comment from Uroš Jovanović:Pozdrav Janez,Hvala Vam na javljanju.Nisam siguran na šta tačno mislite kada kažete posebna kategorija. Ukoliko ste mislili na odvojenu booking formu samo za pakete, možete dodatu takvu formu sa ... Duncan Harding create bufferClosed   Amelia   Updated March 4, 2024 at 9:42am   2 Most recent comment from Uroš Jovanović:Hello Duncan,Thank you for reaching out to us.For that purpose, you can add a buffer time after option for that specific service.Let me know if that works for you or not. fausto manzella traduzione multilingue eventiClosed   Amelia   Updated March 4, 2024 at 9:36am   12 Most recent comment from Stefan Petrov:Hello Fausto,Apologies, when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and question ... Ève Lewis Time slotClosed   Amelia   Updated March 4, 2024 at 9:35am   5 Most recent comment from Stefan Petrov:Hello Ève,Apologies for the delayed answer and thanks for the additional information.If i understand correctly, you were able to solve this issue completely? Attila Jezsó How is it possible to use more than one Zoom link?Closed   Amelia   Updated March 4, 2024 at 9:13am   4 Most recent comment from Stefan Petrov:Hello Attila,As long as you have two different employees with their own zoom accounts, the customers can book the Zoom meetings for each employee for the timeslots that they are available on. So, in t ... Jerry Mize Adding ExtrasClosed   Amelia   Updated March 4, 2024 at 9:00am   4 Most recent comment from Uroš Jovanović:Hello Jerry,Thank you for reaching out to us.Regrettably, the option you're seeking isn't available within Amelia's existing features. However, we encourage you to propose this function ... Tom Apple PayClosed   Amelia   Updated March 4, 2024 at 7:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have integration with Apple Pay. Perhaps this is possible with Mollie but for ... Yasmine Haddad book a service for several persons but one reservation per bookingClosed   Amelia   Updated March 4, 2024 at 7:53am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is very hard to achieve since Amelia is not designed in that way. There is one possibility that can help. But for this you need to turn off "Allow b ... Christof InstallationClosed   Amelia   Updated March 4, 2024 at 6:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme. With all standar ... Rudy Linking customers to one employeeClosed   Amelia   Updated March 4, 2024 at 6:37am   6 Most recent comment from Marko Davidović:Hello again, Yes, we understand what you want to achieve but these will be separate services and there is not way to force customer to book the same employee for the second service also. That is the i ... Erich Mondini appointments only 24 hours after nowClosed   Amelia   Updated March 4, 2024 at 6:37am   6 Most recent comment from Marko Davidović:Hello again Erich, You are most welcome, and we are glad that we were able to help you. Yes, it is best to open a separate ticket for each question or issue and we will gladly help you there. We wish ... Angélique Nunes Paiment not possibleClosed   Amelia   Updated March 4, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In 99% of cases this is the issue with either incorrect credentials or with wrongly copied credentials for example with space " " before or after. Please ... Anne Wang The Chinese translation sucks in version 7.4.1Closed   Amelia   Updated March 4, 2024 at 6:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any ... Rodrigo Filtering in v 7.4.1Closed   Amelia   Updated March 4, 2024 at 6:31am   8 Most recent comment from Marko Davidović:Hello Rodrigo, We are sending you fix for this vug our developers resolved it. You can download Amelia from this link https://we.tl/t-c0Gm95S39G We are sending you a short instruction on how to upda ... Vincent Lacante Installation issueClosed   Amelia   Updated March 4, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I have never seen this error before to be honest so not sure how it looks. Let us try this. You can download Amelia from this link https://we.tl/t-t2Oua ...