Okay

Public Tickets

Jeremy Choi Manager Can't Book Appointments in PackagesClosed   Amelia   Updated February 6, 2024 at 9:35am   6 Most recent comment from Marko Davidović:Hello again Jeremy,We went on your site and we created a new manager and we were able to book new packages and appointments that are part of a package for a new customer that we created. We are sendi ... Sergio All day booking with different pricingClosed   Amelia   Updated February 6, 2024 at 9:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, no, Amelia does not work in that way.You can not set this as such with services and packages. Packages are for one person only they can not ... Keija Jõgeva SetupClosed   Amelia   Updated February 6, 2024 at 8:37am   6 Most recent comment from Stefan Petrov:Hello Keija,Apologies, when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions ... Jano The booking form does not show the translated language (ENG), and does not send notifications in the second language (ENG). Multi Language Web, GTranslate PluginClosed   Amelia   Updated February 6, 2024 at 8:29am   8 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separat ... Alex Tugwell Amelia for Equipment RentalClosed   Amelia   Updated February 6, 2024 at 7:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.In general yes, if rentals are up to 24 hours they can use Amelia for this purpose. If they requires multi day rental then Amelia is a not good fit for th ... Namika mass change teammemberClosed   Amelia   Updated February 6, 2024 at 7:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. What you want to achieve is not possible I'm afraid and all appointments must be ch ... Shea Broken PluginClosed   Amelia   Updated February 6, 2024 at 11:59am   8 Most recent comment from Marko Davidović:Hello again Shea,We have tested this just in case and we can not replicate this on any device can you please try and access from some another device or from an incognito mode? This could be just a cac ... Raymond Padya Email settingsClosed   Amelia   Updated February 5, 2024 at 9:36pm   4 Most recent comment from Uroš Jovanović:Hello Raymond,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Cindy Koegel Disable Google FontsClosed   Amelia   Updated February 5, 2024 at 9:33pm   4 Most recent comment from Uroš Jovanović:Hello Cindy,Thank you for the update on this.Can you please let me know which version of the Amelia plugin you have installed on your website? If you are not on the latest version (7.4), please inst ... Joe Sammarco Can't Login or Signup for SMSClosed   Amelia   Updated February 5, 2024 at 9:28pm   11 Most recent comment from Uroš Jovanović:Hello Emanuel,Thank you for the update on this.Please create a separate ticket for this purpose and we will assist you with this.Looking forward to hearing from you. Simon Gevcen Update Amelia booking when updating Google Calendar eventClosed   Amelia   Updated February 5, 2024 at 9:12pm   2 Most recent comment from Uroš Jovanović:Hello Simon,Thank you for reaching out to us.I completely understand your frustration and your need for seamless integration between Google Calendar and Amelia bookings. You're right, for many b ... George Export Appointments or PaymentsClosed   Amelia   Updated February 5, 2024 at 4:36pm   4 Most recent comment from Stefan Petrov:Hello George,You need to go to the appointments section, in the upper right corner, you find the option to export them to the . CSVAfter selecting the option, you can check what information is going t ... Maria Recovery email option not workingClosed   Amelia   Updated February 5, 2024 at 3:51pm   2 Most recent comment from Stefan Petrov:Hello Maria,Here is the URL to the password reset page - https://store.tms-plugins.com/forgot-passwordAs far as i can see, you have used this email - [email protected] for purchasing. You can ente ... Pablo Lopez Leon Show availability but not allowing bookingClosed   Amelia   Updated February 5, 2024 at 3:48pm   2 Most recent comment from Stefan Petrov:Hello Pablo,That's a great idea, but unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Carrie Bruno Amelia Notification Emails Not Sent And Booking Not CompletedClosed   Amelia   Updated February 5, 2024 at 3:46pm   2 Most recent comment from Uroš Jovanović:Hello Carrie,Thank you for the update on this and for your patience.I have since responded to the other ticket that you created before.Please let me know if you have any other questions.