Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3561877
Amelia with WP Rocket
Closed

Comments

  •  2
    Alexander Marinescu started the conversation

    Hi, I use WP Rocket as a cache plugin. When I use the "Minify JavaScript files" option, the booking form is not showing. Since it is a very popular Plugin it would be important to know a fix.

    If the Plugin is not working with Amelia at least I need to know which JavaScript Files have to be excluded.

    Help please. Thanks

  •  1,314
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Yes, you need to turn of minify js files. So the new booking form should be displayed when you clear the cache, when you have a caching plugin or optimize plugin, you need to  disable minify js files option.

    For example, when you have WP Rocket, and you have enabled these JS optimizations, which have a negative effect on our New Step Form, that is based on Vue 3 Framework, the booking form won't show.

    9104114591.png

    The old Form is based on Vue Framework 2;   but the New Form is based on Vue Framework 3;

    Once you disable the "minify JS" option in the Optimisations on WP Rocket, or similar, and purge the cache the form should appear.

    Also, the issue could be with the Page optimize plugin. You have these settings 

    1285857871.png

    and they should be added to this first input amelia_booking_script_index like this

    5493199313.png

    and then everything will work with the new form.

    If you purge all cache in WP Rocket, and it does not help;

    there is this "Advanced fine-tune cache rules" setting, in Advanced Rules:

    1. Never Cache URL(s)
    2. Always purge URL(s)
    • Input the pages with Amelia booking there, to exclude from WP Rocket's caching. Then purge all cache again.

    Screenshots attached, with an example, and a short video : https://watch.screencastify.com/v/6bwVf3L31RVLbHMsLqZN

    8819192647.png
    9321027252.png

    This should help. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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