As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Luigi Aloi Events categoryClosed   Amelia   Updated September 17, 2024 at 7:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, unfortunately, currently this feature is not available in Amelia. This is available only for services not for events.Should you have any further inqui ... Thorlakur Ludviksson Edit information in Woocommerce payment pageClosed   Amelia   Updated September 17, 2024 at 7:13am   10 Most recent comment from Marko Davidović:Hello again,We will do that but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best an ... Lyle de Groot When is the next update?Closed   Amelia   Updated September 17, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, we can not give an eta on that but we will release new update as soon ass it is ready. Should you have any further inquiries, we kindly ... Renz Plugin starts to having code issues after recent updateClosed   Amelia   Updated September 17, 2024 at 6:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user,  FTP credentials and the database access ( Either link wi ... Johnathan Error with syncing google calanderClosed   Amelia   Updated September 16, 2024 at 5:07pm   4 Most recent comment from Uroš Jovanović:Hello JOhnathan,Glad to hear that the issue has been resolved.I will have this ticket closed. belle SubscriptionClosed   Amelia   Updated September 16, 2024 at 1:55pm   49 Most recent comment from Uroš Jovanović:Hello Belle,I will provide you with another video and hope that it is more clear.Please check the following video.Let me know if that works for you. Sven Martin Issue with WooCommerce Integration when combining event bookings and other productsClosed   Amelia   Updated September 16, 2024 at 1:34pm   4 Most recent comment from Uroš Jovanović:Hello Sven,Thank you for the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Benjamin Krause Event Booking FunctionClosed   Amelia   Updated September 16, 2024 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Benjamin,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest those features on the following link: https:/ ... Astrid De Deyne merge customerClosed   Amelia   Updated September 16, 2024 at 12:55pm   2 Most recent comment from Uroš Jovanović:Hello Astrid,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Karin Remmers notification placeholder recurring appointments not workingClosed   Amelia   Updated September 16, 2024 at 12:49pm   2 Most recent comment from Uroš Jovanović:Hello Karin,Thank you for reaching out to us.The recurring placeholder only works with recurring appointments, and the package placeholder only works with packages, and thus when an individual appoint ... aalim RICHARDS-PAYNE Starter pkgClosed   Amelia   Updated September 16, 2024 at 12:38pm   2 Most recent comment from Uroš Jovanović:Hello Aalim,Thank you for reaching out to us.For that purpose, you will have to download the Starter version of the plugin that you can find on the TMS store. After that, install it on your website, ... Jem Wallis Cart not showing correct orderClosed   Amelia   Updated September 16, 2024 at 11:20am   2 Most recent comment from Uroš Jovanović:Hello Jem,Thank you for reaching out to us.For this purpose, you will have to enable one hidden option: This is not automatically enabled once you install the plugin and I will show you how to do i ... Mia upgradeClosed   Amelia   Updated September 16, 2024 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Mia,Thank you for reaching out to us.For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, ... Adebayo Kehinde Help in linking my Amelia services with woocommerce integrationClosed   Amelia   Updated September 16, 2024 at 11:15am   2 Most recent comment from Uroš Jovanović:Hello Adebayo,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Ilan zilberman question about multiple locationsClosed   Amelia   Updated September 16, 2024 at 11:06am   2 Most recent comment from Uroš Jovanović:Hi Ilan, To set up multiple locations with a single calendar for each location, and ensure employees only see their own location’s calendar, follow these steps: Multiple Locations:Create Locations: ...