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Public Tickets

Shara Funari Sub Step - Bringing Anyone With You Booking FormClosed   Amelia   Updated May 23, 2024 at 8:09am   4 Most recent comment from Uroš Jovanović:Hello Shara,Thank you for your questions and for providing detailed information about your customization needs. I'll clarify how the customization of the Step-by-Step 2.0 form works within the Am ... Axel Managing group of employeesClosed   Amelia   Updated May 23, 2024 at 8:02am   6 Most recent comment from Stefan Petrov:Hello Axel,User Role Editor is third party plugin and Amelia is not integrated with this or any other types of this plugins. By default, The “Amelia Manager” role has almost the same permissions ... Dirk Popen Can't add events or see current eventsClosed   Amelia   Updated May 23, 2024 at 7:39am   5 Most recent comment from Stefan Petrov:Hello Dirk,Great, I guess this could be also related to caching, but great to hear that it's working now.Should you have any other questions or issues, feel free to reach out to us and we will ki ... elodie Duplicate licence problemClosed   Amelia   Updated May 23, 2024 at 9:00am   9 Most recent comment from Stefan Petrov:And just to provide an update the refund has been successfully processed. You should be able to see the funds on your account in 5 - 7 business days. Please, let us know if don't receive the fund ... Julien Custom CSSClosed   Amelia   Updated May 23, 2024 at 7:11am   2 Most recent comment from Stefan Petrov:Hello Julien,Thanks for reaching out to us.We would need access to the page where the customer panel is located. Can you please provide it? Julien technical issueClosed   Amelia   Updated May 22, 2024 at 1:02pm   10 Most recent comment from Stefan Petrov:Hello Julien,Yes, there is this option in Buddyboss, but i just wanted to explain the whole process. Thanks for letting me know. Should you have any other questions or issues, feel free to reach out t ... Alexander WhatsApp "cart purchase" notificationClosed   Amelia   Updated May 22, 2024 at 12:26pm   4 Most recent comment from Stefan Petrov:Hello Alexander,Apologies for the delayed answer. After troubleshooting we have identified this issue as a bug. QA team and developers are working on further troubleshooting, but this will be fixed in ... Robin Resynch Amelia calendar with outlook calendarClosed   Amelia   Updated May 22, 2024 at 11:53am   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Bharat Need helpClosed   Amelia   Updated May 22, 2024 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello Bharat,Thank you for reaching out to us.The capacity of a package is based on the capacity of the specific service that is included in that package and thus you will have to change the capacity ... Rodrigo Faster booking on backendClosed   Amelia   Updated May 22, 2024 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Petr Langr Overlapping ServicesClosed   Amelia   Updated May 22, 2024 at 11:38am   8 Most recent comment from Uroš Jovanović:Hello Petr,Here is how to update the Amelia plugin to a new version.Updating the plugin to the latest versionIt will be released in the next 2-3 weeks as there is no exact timetable.Please let me know ... Francesca Kendall Double BookingClosed   Amelia   Updated May 22, 2024 at 11:14am   5 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for the update on this.Please test this out now and let me know if it works or not.Looking forward to your reply. Nzenga Edjidjimo Pro version is missing optionsClosed   Amelia   Updated May 22, 2024 at 8:16am   2 Most recent comment from Stefan Petrov:Hello Nzenga,Thanks for reaching out to us. Please, make sure that you install the Pro version of the license in the Plugins section and also activate the license by entering the purchase code in Ac ... João Lopes BookingClosed   Amelia   Updated May 22, 2024 at 7:44am   10 Most recent comment from Stefan Petrov:Hello João,That's awesome! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Mikey Bell Remaining Balance Collection for EventsClosed   Amelia   Updated May 22, 2024 at 7:37am   2 Most recent comment from Stefan Petrov:Hello Mikey,Thanks for reaching out to us. While you can configure the deposit option, every time a customer chooses to pay a deposit in front, the rest of each payment will be always collected "on si ...