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Public Tickets

Sophie ZATKA new form 2.0Closed   Amelia   Updated April 10, 2024 at 8:38am   6 Most recent comment from Uroš Jovanović:Hello Sophie,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on t ... Gila Dávid Whatsapp integration guide outdatedClosed   Amelia   Updated April 10, 2024 at 8:33am   4 Most recent comment from Uroš Jovanović:Hello Hansen,I can see that you have created a separate ticket for this purpose, we will respond to it once again as soon as possible.Do not worry about the refund period as we can extend it beyond 1 ... Jenny pending appointment delay payment until approvedClosed   Amelia   Updated April 10, 2024 at 8:26am   6 Most recent comment from Uroš Jovanović:Hello Jenny,Thank you for the update on this.For that purpose, you will need to choose 1.0 booking form on the Amelia/Customize page and there set that field to mandatory.Please let me know if that wo ... Convertor Prefill booking form fields with custom meta dataClosed   Amelia   Updated April 10, 2024 at 8:11am   11 Most recent comment from Uroš Jovanović:Hello Nino,Thank you for reaching out to us.Can you please create a separate ticket and we will assist you with this?Looking forward to your reply. David Rojas Translation in AmeliaClosed   Amelia   Updated April 10, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Most labels can be now treated in Amelia customize section for new 2.0 booking forms. Amelia is automatically translated to a language that is set in Word ... Eunice Carolina No se cargan los ultimos servicios agregadosClosed   Amelia   Updated April 10, 2024 at 7:52am   2 Most recent comment from Stefan Petrov:Hello Eunice,Thanks for reaching out to us.That's strange that employees and the customer panel stopped working. Please provide me a temporary WP-admin (administrator) user for your site where t ... son nguyen Hide prices or change them to text booking onlineClosed   Amelia   Updated April 10, 2024 at 7:38am   4 Most recent comment from Stefan Petrov:You are welcome, son.I'm glad that i could help.If you have any other questions, please open a new ticket and we will gladly help you there. Franziska Notification when profile changedClosed   Amelia   Updated April 10, 2024 at 6:40am   2 Most recent comment from Marko Davidović:Hello again Franziska,Unfortunately, currently, both of these features are not available in Amelia. There is no option to prevent customers to change their data and we do not have option to inform y ... Raphael Appointment Page doesn't LoadClosed   Amelia   Updated April 10, 2024 at 5:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if ... Vincent Lacante Error when Outlook identification in employee profilClosed   Amelia   Updated April 10, 2024 at 5:38am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Clément Employee selectionClosed   Amelia   Updated April 10, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad to hear that everything is fine now and we will close this ticket but should you have any further inquiries, we kindly request that you open s ... Vincent Custom fieldClosed   Amelia   Updated April 9, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Amélie Maury Appointment display on MacClosed   Amelia   Updated April 9, 2024 at 2:47pm   6 Most recent comment from Stefan Petrov:Hello Amélie,No problem, great to hear that you were able to find the solution!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Reza Seidani Amelia Does not workClosed   Amelia   Updated April 9, 2024 at 12:51pm   6 Most recent comment from Uroš Jovanović:Hello Reza,This could be a cache issue on your website. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, a ... Michael Notification email updateClosed   Amelia   Updated April 9, 2024 at 10:48am   5 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. I would not delete this if I was you. You have created not language conflict and now all is fine so I would not change ...