As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Alexandre Castro Schedule visibility of a serviceClosed   Amelia   Updated September 20, 2024 at 6:21am   6 Most recent comment from Marko Davidović:Hello again,From your screenshot we can not see the issue. Can you please send us short one minute video of the issue where you explain what you want exactly and what the issue is and we will show you ... Kitti Beke Zoom link is missing from notification emailsClosed   Amelia   Updated September 19, 2024 at 2:13pm   9 Most recent comment from Uroš Jovanović:Hello Kitti,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Amelie Henault Utiliser un serviceClosed   Amelia   Updated September 19, 2024 at 12:26pm   10 Most recent comment from Uroš Jovanović:Hello Amelie,Words can be changed using POEDIT for example very easily.  If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from CodeCanyon and save the .zip fil ... Nina ross how to set up packages with recurring payments in AmeliaClosed   Amelia   Updated September 19, 2024 at 11:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. You can not. Amelia does not have option for recurring payments so for each new purchase ... Piotr Jankowski No email notificationsClosed   Amelia   Updated September 19, 2024 at 11:29am   2 Most recent comment from Uroš Jovanović:Hello Piotr,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... gaston gomes Problema de Visibilidad del Shortcode [ameliastepbooking] en Dispositivos MóvilesClosed   Amelia   Updated September 19, 2024 at 11:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please check if you can see the booking form on page when you are not logged in or from incognito mode? Most likely the issue is with page optimizer. If t ... Hugo Arsenault Trouble Amelia SMS NotificationClosed   Amelia   Updated September 19, 2024 at 10:36am   6 Most recent comment from Uroš Jovanović:Hello Adam,We have responded to your ticket.Hugo, thank you for the update on this.Glad to hear that the issue has been resolved. Javier Alonso Translation OptionsClosed   Amelia   Updated September 19, 2024 at 10:06am   4 Most recent comment from Marko Davidović:Hello again,You must not add language in Amelia that is set for WordPress also. This is the main language and Amelia will be automatically translated to that language. All other additional languages ... LE THI BE HA SMTP error email not sentClosed   Amelia   Updated September 19, 2024 at 9:40am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or o ... sanjay Integrating the whatsapp notification with amelia plugin regardingClosed   Amelia   Updated September 19, 2024 at 9:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We can not sort out this for you since you need to set 99.9% of settings in Meta. We can confirm that we do not have any issues with WhatsApp notification ... Darko Vasic Google Meet invite email missingClosed   Amelia   Updated September 19, 2024 at 9:07am   4 Most recent comment from Marko Davidović:Hello agian,We will close this one and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the ... pmtd Cancel the display of Employee field in the Congratulations step.Closed   Amelia   Updated September 19, 2024 at 9:03am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Wolfgang Hack Benachrichtigungen bei VeranstaltungenClosed   Amelia   Updated September 19, 2024 at 8:35am   20 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this.It looks like everything is correct now.Please keep an eye on this and let me know if this or any other issues come up. Jonathan Zoom integration no longer workingClosed   Amelia   Updated September 19, 2024 at 8:31am   8 Most recent comment from Uroš Jovanović:Hello Jonathan,Thank you for the update on this.Yes, this will be implemented in the next Amelia update as well.My apologies if I already asked this before, but may I ask you for a small favor if yo ... Ente Bacini information for "Services" bookingClosed   Amelia   Updated September 19, 2024 at 8:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. There is no option for this on booking form Im afraid.In light of this, we encourage yo ...