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Public Tickets

Tadas Andrulis ErrorClosed   Amelia   Updated April 15, 2024 at 6:00pm   4 Most recent comment from Uroš Jovanović:Hello Tadas,Thank you for reaching out to us.For that purpose, you will need to reconfigure a Google reCAPTCHA option on the Amelia/Settings/General page.In regards to the mobile field issue, please ... Jordan Barnett Manual Booking not showing correct hoursClosed   Amelia   Updated April 15, 2024 at 5:51pm   4 Most recent comment from Uroš Jovanović:Hello Jordan,As Stefan is out of the office, I will fill in for him.I could not replicate this issue on your website, can you please let me know which version of the Amelia plugin you have installed ... Zisis Kammas New domain nameClosed   Amelia   Updated April 15, 2024 at 4:33pm   3 Most recent comment from Uroš Jovanović:Hello Zisis,Glad to hear that the issue has been resolved.I will have this ticket closed. Ismail Ayobami Password Creation for CustomerClosed   Amelia   Updated April 15, 2024 at 12:36pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Customers can not receive default pass they need to create the pass on their own.You need to add a customer panel placeholder to your appointment-approved ... Antonia Pavlovski Scheduled Notification don't work anymoreClosed   Amelia   Updated April 15, 2024 at 11:06am   4 Most recent comment from Marko Davidović:Hello there,We can not change anthin on your end since this is set on the server so most liekly they made some changes. We will close this one and should you have any further inquiries, we kindly requ ... Samuel Bauer Google Calendar sync issueClosed   Amelia   Updated April 15, 2024 at 10:52am   12 Most recent comment from Marko Davidović:Hello again,The first issue should be fixed in one of the future updates they will include it in the next one if they manage to resolve it by then if not it will be implemented in later ones. As for p ... Isabel Lapaz changes do not applyClosed   Amelia   Updated April 15, 2024 at 10:48am   7 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Silvio Hartleb Add links in custom fieldsClosed   Amelia   Updated April 15, 2024 at 10:31am   4 Most recent comment from Marko Davidović:Hello there,We are glad that we were able to help and unfortunately, the look of the custom fields can not be changed I'm afraid.Should you have any further inquiries, we kindly request that you ... Ste Anders CouponsClosed   Amelia   Updated April 15, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.In Amelia, you can only use our coupons that you can create in the finance section you can not use coupons that are created in some other plugin.And as fo ... Isabel Lapaz hours slotsClosed   Amelia   Updated April 15, 2024 at 5:26am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that everything fine regarding this issue and should you have any further inquiries, we kindly request that you open separate tickets ... Sajan Nair Employee not able to see approve appointment optionClosed   Amelia   Updated April 15, 2024 at 5:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1. Please make sure that you have enabled this option in role settings if you did then  2. Can you please check in WordPress users if you have several ... Soraya Rodriguez RefundClosed   Amelia   Updated April 15, 2024 at 5:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Herbert Amelia Events are not updating!Closed   Amelia   Updated April 15, 2024 at 5:22am   9 Most recent comment from Marko Davidović:Hello again, We are delighted to hear that everything is working now and it is good that you deleted these users to prevent further bigger issues. Please in the future make sure that you have a separa ... Ebubekir Ates Capacity isnt Updating in Catalog ServiceClosed   Amelia   Updated April 15, 2024 at 5:20am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. This is just for informational purposes so that customers can know that this is a group ... Luke Juan Service Specific Time SlotsClosed   Amelia   Updated April 12, 2024 at 1:35pm   4 Most recent comment from Uroš Jovanović:Hello Luke,Thank you for reaching back out to us.At the moment, there is no option for working hour periods to overlap and thus I would suggest that you create another employee for a different schedu ...