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Public Tickets

Barad Dediashwili Let Employees connect sync google CalendarClosed   Amelia   Updated May 28, 2024 at 11:28am   6 Most recent comment from Stefan Petrov:You are welcome, Barad.Please, feel free to open a new ticket for any other questions or issues and we will kindly provide assistance.Have a nice day! Matteo Moschetti incorrect display of the module in the frontendClosed   Amelia   Updated May 28, 2024 at 10:57am   2 Most recent comment from Stefan Petrov:Hello Matteo,Thanks for reaching out to us. The booking form will be displayed like this if you have only one service and extras enabled for that service. If there is only one service assigned and one ... Irena Book with anyoneClosed   Amelia   Updated May 28, 2024 at 10:37am   2 Most recent comment from Stefan Petrov:Hello Irena,Thanks for reaching out to us. Unfortunatelly, there is no option to display the selection like this, but Amelia is already working like this. In case when a customer selects a service and ... tahanni eljamhi redirect url after bookingClosed   Amelia   Updated May 28, 2024 at 10:36am   4 Most recent comment from Uroš Jovanović:Hello Tahanni,Glad to hear that the issue has been resolved.I will have this ticket closed now. tahanni eljamhi popup on formClosed   Amelia   Updated May 28, 2024 at 10:33am   6 Most recent comment from Stefan Petrov:Hello tahanni,Thanks. It has been fixed. For some reason, it's not saved when you configure the maximum capacity to 1 and the option is still enabled. I've had to put the 2 to maximum capaci ... Justine Stevenson Events transferring from a different pluginClosed   Amelia   Updated May 28, 2024 at 10:20am   4 Most recent comment from Uroš Jovanović:Hello Justine,Yes, that is exactly what I would suggest.Create new events once the already-created once are over.Please let me know if you have any other questions. Munhtuguldur Aldar Chosen date time not showingClosed   Amelia   Updated May 28, 2024 at 10:10am   4 Most recent comment from Uroš Jovanović:Hello Munhtuguldur,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ... James Donis Display Issue for Fully Booked MonthClosed   Amelia   Updated May 28, 2024 at 9:47am   6 Most recent comment from Uroš Jovanović:Hello James,We are glad to be able to assist you.I will have this ticket closed. Fiona Fisher Non expiring coupon?Closed   Amelia   Updated May 28, 2024 at 8:45am   2 Most recent comment from Stefan Petrov:Hello Fiona,Thanks for reaching out to us. Unfortunatelly, Amelia doesn't have integration with any of the memberpress plugins, but the only way to configure the coupon expiration is to configure ... Josh Front end does not displayClosed   Amelia   Updated May 28, 2024 at 8:15am   6 Most recent comment from Stefan Petrov:Hello Josh,There should be an option in the cache plugin to exclude Amelia files from caching. Usually "minify JS or CSS files" is the option that is causing a conflict. You can check these options. Ryan Kevinsson plugin paddingClosed   Amelia   Updated May 28, 2024 at 7:25am   4 Most recent comment from Stefan Petrov:Hello Ryan,Looks like the red notice has been removed now, but in case if you still want to move the booking form up (Remove the margins) here is the custom CSS code. It would look like this  #conten ... Dickson Loo Plugin functionClosed   Amelia   Updated May 27, 2024 at 2:44pm   2 Most recent comment from Uroš Jovanović:Hello Dickson,Thank you for reaching out to us.Please enable one hidden setting and test it out afterward. Check the following video on how to enable that option.Let me know if that resolved this issu ... Julien technical issueClosed   Amelia   Updated May 27, 2024 at 2:30pm   10 Most recent comment from Stefan Petrov:Hello Julien,I've noticed that you don't have the "use global colors" slider checked. For old 1.0 panels in order to change the general colors of the Customer/Employee Panels as well as th ... João Lopes Changing Wordpress TimezoneClosed   Amelia   Updated May 27, 2024 at 1:59pm   4 Most recent comment from Stefan Petrov:Hello Joao, Apologies for the delayed answer. You can try and execute this query on a 'wp_amelia_customer_bookings' table: UPDATE wp_amelia_customer_bookings SET utcOffset = utcOffset + 6 ... Andreia Castro issues with bookings + paymentsClosed   Amelia   Updated May 27, 2024 at 12:51pm   23 Most recent comment from Stefan Petrov:Here it is https://we.tl/t-RAVDtL7dWj