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Public Tickets

Barad Dediashwili Events does not register users at allClosed   Amelia   Updated May 29, 2024 at 3:08pm   11 Most recent comment from Uroš Jovanović:Hello Leonardo, We will go through this on your separate ticket.I appreciate your patience. Lars Customer does not receive confirmation e-mail when appointment is confirmed through E-mail / Google Calendar EventClosed   Amelia   Updated May 29, 2024 at 11:03am   4 Most recent comment from Stefan Petrov:Hello Lars,Apologies for the delayed answer. Unfortunatelly, I'm not able to reproduce this issue on our localhost. Are you using the SMTP protocol for sending emails? There is also this option " ... Dickson Loo CANNOT DOWNLOAD PLUGIN AFTER PURCHASEClosed   Amelia   Updated May 29, 2024 at 8:47am   12 Most recent comment from Aleksandar Vuković:Hello again Dickson.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3655663/ For future reference, please don ... Mathieu Galfré multi reservationClosed   Amelia   Updated May 29, 2024 at 8:18am   5 Most recent comment from Stefan Petrov:Hello Mathieu,Apologies again, but we are still working on some Amelia features and there is always room for improvement. Some features may not be available currently, but we are looking forward to im ... tahanni eljamhi notifications for emailClosed   Amelia   Updated May 29, 2024 at 7:54am   13 Most recent comment from Stefan Petrov:Hello tahanni,Actually, when the deposit option is enabled for a certain service, it will only be visible for online payment methods. You would need to enable it first for a certain service and and co ... Luis Help with configurationClosed   Amelia   Updated May 29, 2024 at 7:23am   4 Most recent comment from Uroš Jovanović:Hello Luis,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version o ... Jevonn Amelia pluggin isn't working after transiton from LocalHost to Live WebsiteClosed   Amelia   Updated May 29, 2024 at 6:38am   13 Most recent comment from Aleksandar Vuković:You're welcome, Jevonn.Please feel free to reach out to us if you have any further questions or concerns! Pavia Burroughs Reoccuring Event Dates WrongClosed   Amelia   Updated May 28, 2024 at 4:18pm   2 Most recent comment from Uroš Jovanović:Hello Pavia,Thank you for reaching out to us.This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the majority of databases d ... Local for you Admin unrecorded email for the access levelClosed   Amelia   Updated May 28, 2024 at 2:40pm   2 Most recent comment from Aleksandar Vuković:Hello there.All customers in Amelia are registered in Amelia's database. Only if you've enabled the "Automatically create Amelia Customer User" in Amelia's General settings will that em ... Vicki Love Follow up notificationsClosed   Amelia   Updated May 28, 2024 at 2:37pm   12 Most recent comment from Stefan Petrov:Hello Vicki,Thanks for the access. The cron job wasn't configured properly, actually. I've changed it now and this is how it should lookThe way to test is to copy/paste the cron job in URL a ... Alejandro No puedo hacer una cita en la misma franja de tiempo para el mismo empleadoClosed   Amelia   Updated May 28, 2024 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hola Alejandro, ¿Estás intentando reservar la misma cita u otra diferente? Según tu captura de pantalla, veo que tienes bastantes servicios que el empleado cubre, pero Amelia solo permite que el em ... Julien Lepage Order Received Notification emailClosed   Amelia   Updated May 28, 2024 at 1:46pm   4 Most recent comment from Stefan Petrov:Hello Julien,Great to hear that you were able to find the solution.Should you have any other questions or issues, feel free to reach out to us and we will kindly assist. Andzelika Customer Panel 2 Date Picker CalendarClosed   Amelia   Updated May 28, 2024 at 1:07pm   4 Most recent comment from Stefan Petrov:Hello Andzelika,Unfortunatelly, we are aware of this issue and we are already working on fixing it for future updates. You can certainly follow our changeLog page if you'd like, where we state ... Tayrell Office 365 NotificationsClosed   Amelia   Updated May 28, 2024 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello Tayrell.Thank you for reaching out to us.From your screenshot, I'd say your password is too short since you need to create an app password in order to use Microsoft accounts.Please check ou ... César Issues with Sending Login Details to New Customers and Stripe Data EntryClosed   Amelia   Updated May 28, 2024 at 1:00pm   2 Most recent comment from Aleksandar Vuković:Hello César.When you configure the Customer Panel and add its URL to Amelia Settings/Roles/Customer, you need to add a line in the email like "To access your Customer Panel, please click here", th ...