As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

Jad Saleh Star reviewClosed   Amelia   Updated June 9, 2020 at 10:48am   4 Most recent comment from Miloš Jovanović:HI Jad,I forwarded your request to my team so they can add it on our TODO list for future updates.Hopefully if this feature has a lot of request we will implement it as a built-in solution.Neverthel ... Roi Azarya services listClosed   Amelia   Updated June 9, 2020 at 9:51am   2 Most recent comment from [deleted]:Hello Roi, Could you please tell  me what version of Amelia do you have? Please update it to the latest version, if you have some previous version. I can't reproduce the issue on our testing w ... Sophie Error when trying to Set-up Google Calendar Sync with AmeliaClosed   Amelia   Updated June 9, 2020 at 9:32am   4 Most recent comment from Aleksandar Vuković:Hello SophieThat's not remotely true. Where'd you see it only applies to events? You may have misread our documentation, as Google Calendar deals only with "events" - when you create an appo ... Erick Ramirez How to get a direct link for a specific employeeClosed   Amelia   Updated June 9, 2020 at 9:13am   2 Most recent comment from Aleksandar Vuković:Hello ErickThank you for your purchase.You would need to create a specific page for that employee, where you will add the [ameliabooking employee=#] shortcode. # being the employee's ID.The IDs i ... rogit_arne Front-end loading time of events widgetClosed   Amelia   Updated June 9, 2020 at 8:59am   6 Most recent comment from [deleted]:You are welcome. There isn't a possibility for a calendar view for Events in Amelia with its current built-in features, unfortunately. The events can be shown on the front-end in a list only. We ... Jazz Amelai BugClosed   Amelia   Updated June 9, 2020 at 8:45am   6 Most recent comment from [deleted]:No worries, Jaz. It happenswe are here to help out.You are welcome. Thank you for the suggestion, I will add it as a  feature request to our list so it can be considered for modification in the futu ... Javier Mombiela Jump to thank you pageClosed   Amelia   Updated June 9, 2020 at 8:43am   2 Most recent comment from Aleksandar Vuković:Hello JavierYes you can use hooks like beforeConfirmedBooking that will be triggered when your customers confirm booking. You can set that redirect URL that you need like on this script(we use https ... Shane Kelly Auto Renewals with AmeliaClosed   Amelia   Updated June 9, 2020 at 7:16am   2 Most recent comment from Aleksandar Vuković:Hello ShaneThank you for your purchase.Yes, once you purchase the plugin, you are actually subscribing to it, and if you don't cancel your subscription it will automatically renew one year after ... Mickael EmployeeClosed   Amelia   Updated June 9, 2020 at 6:14am   2 Most recent comment from Aleksandar Vuković:Hello MickaelI am sorry to disappoint you, but unfortunately this cannot be hidden with any settings within the plugin. It can be hidden with some custom CSS, though. Can you please provide me the URL ... damien Phone meetingClosed   Amelia   Updated June 8, 2020 at 8:33pm   6 Most recent comment from Aleksandar Vuković:You're welcome DamienIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gila Dávid "Any employee"Closed   Amelia   Updated June 8, 2020 at 4:45pm   2 Most recent comment from [deleted]:Hello Gila Dávid, Thank you for your purchase. The employee added to the booked appointment if the Any employee option is chosen in the booking process is randomly chosen and added. If you have an ... Hubert CAMPAN How to have a nice user profile with wpamelia and woocommerceClosed   Amelia   Updated June 8, 2020 at 4:29pm   5 Most recent comment from [deleted]:You are welcome. I see, I misunderstood then the use case, I didn't see you were talking about the Customer panel. OK, thank you for the clarification, I will add that as a feature request to ... Hubert CAMPAN Automatic user creation doesn't replicate credentials other then emailClosed   Amelia   Updated June 8, 2020 at 4:26pm   4 Most recent comment from [deleted]:You are welcome. We can add an option for the first and last name to be sent to the WP user as well, but I can't say for sure when it will be added. If you are talking about the checkout proces ... Enzo Choose between booking durationClosed   Amelia   Updated June 8, 2020 at 3:10pm   4 Most recent comment from Aleksandar Vuković:You're welcome EnzoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ash Parr Event Closed settingClosed   Amelia   Updated June 8, 2020 at 3:05pm   4 Most recent comment from Aleksandar Vuković:Hello AshUnfortunately, no.It is a good suggestion, though, and it will be forwarded to our development team for review. Hopefully they'll be able to add it in one of our future releases.