As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

lawmotorsports Search ViewClosed   Amelia   Updated June 8, 2020 at 1:40pm   2 Most recent comment from [deleted]:Hello lawmotorsports, Thank you for the suggestion. I will add it as a feature request to our list so it can be considered for modification in the future. If you have any other questions or concern ... India Scales Different services, same time slotClosed   Amelia   Updated June 8, 2020 at 1:15pm   3 Most recent comment from [deleted]:Hello Emmy, Thank you for your purchase and apologies for replying late, we don't work on weekends.If  these three services are assigned to one Employee, only one of them can be booked at a ti ... Grégory ZoomClosed   Amelia   Updated June 8, 2020 at 12:45pm   4 Most recent comment from [deleted]:You are welcome, Gregory. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Inori Okubo inquiryClosed   Amelia   Updated June 8, 2020 at 11:43am   2 Most recent comment from [deleted]:Hello Inori Okubo, Thank you for your purchase and apologies for replying late, we don't work on weekends. Sometimes using SMTP for some providers like Gmail or similar is not supported by the ... empirega Flexible durationClosed   Amelia   Updated June 8, 2020 at 11:41am   2 Most recent comment from [deleted]:Hello empirega, Thank you for your purchase and apologies for replying late, we don't work on weekends.Unfortunately, there isn't a possibility to create services with dynamic duration, th ... Enzo Assign services to specific days onlyClosed   Amelia   Updated June 8, 2020 at 11:18am   5 Most recent comment from [deleted]:Hello Enzo, Apologies for replying late, we don't work on weekends.You can achieve that if you assign different services to different days to the employees' work hours, since the availabi ... Honey Goyal Particular Catalog services not showing on pageClosed   Amelia   Updated June 8, 2020 at 9:50am   4 Most recent comment from [deleted]:Hello Honey, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugi ... Enzo GCal Sync - This app isn't verifiedClosed   Amelia   Updated June 8, 2020 at 9:11am   4 Most recent comment from [deleted]:You are welcome, Enzo. Apologies for replying late, we don't work on weekends.Yes, this is up to Google. Unfortunately, we don't have that information.If you have any other questions or co ... maguire Horaires de travail et jours offClosed   Amelia   Updated June 8, 2020 at 9:04am   4 Most recent comment from Aleksandar Vuković:You're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rimoun Saad Pending Option for event ticketsClosed   Amelia   Updated June 8, 2020 at 8:59am   2 Most recent comment from Aleksandar Vuković:Hello again RimounI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.All event attendees are automatically confirmed if they ... Javier Mombiela Appointment SettingsClosed   Amelia   Updated June 8, 2020 at 8:49am   4 Most recent comment from [deleted]:You are welcome, Javier. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Developed2 What shortcode do I use to show upcoming events on the home page?Closed   Amelia   Updated June 8, 2020 at 8:41am   2 Most recent comment from Aleksandar Vuković:Hello Developed2Thank you for your purchase.When you add the [ameliaevents] shortcode, it always displays the events starting from the most recent events. You can split the section into several events ... Fernando Wunderlich preselect booking parameters ERRORClosed   Amelia   Updated June 8, 2020 at 8:23am   6 Most recent comment from Aleksandar Vuković:Hello again FernandoAll I see is this:And this is coming from an edited shortcode if you have more than one employee and/or service.When I continue, I see that an employee has been assigned:Can you ... Vigneswaran Ramu Request for integration with Pabbly ConnectClosed   Amelia   Updated June 8, 2020 at 8:20am   2 Most recent comment from [deleted]:Hello Vigneswaran Ramu, Apologies for replying late, we are not working on weekends. We have webhooks, after couple of actions in Amelia data can be sent to some other automation tool via hooks. Yo ... Llewellyn PaypalClosed   Amelia   Updated June 8, 2020 at 7:45am   4 Most recent comment from Aleksandar Vuković:Hello LlewellynPlease note that our working hours are Mon - Fri, from 10:00 - 17:00Unfortunately, I didn't get to your ticket in time on Friday, so I'm answering today.There are detailed tu ...