Public Tickets
Gustavo Gonzalez
Strong Customer Authentication with StripeClosed
Amelia
Updated October 21, 2019 at 3:36pm
4
Most recent comment from Miloš Jovanović:Hi Gustavo,Aleksandar is currently out of the office so I will help you out.As far as I know there was no response from the Stripe team, but with the latest version there are no any issues with the p ...
Marc Maessen
Translation mismatch, unable to fix itClosed
Amelia
Updated October 21, 2019 at 3:01pm
6
Most recent comment from [deleted]:Thank you, Marc!Looking forward to reading it! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Bruno Gall
cancellation of appointmentsClosed
Amelia
Updated October 21, 2019 at 2:47pm
4
Most recent comment from [deleted]:Hello Bruno Gall, You are welcome. Yes, it is the same login link for the customers as well - https://mywebsite.com/wp_adminThe difference is inside the WP, the customers will just see their cale ...
Marc Maessen
Backend Events missingClosed
Amelia
Updated October 21, 2019 at 2:23pm
9
Most recent comment from Miloš Jovanović:Hi Marc,Glad to hear that, hope that everything will work fine now.If you have any more questions feel free to open a new ticket.Best regards.
Mark Hullin
Booking ProblemsClosed
Amelia
Updated October 21, 2019 at 2:12pm
2
Most recent comment from [deleted]:Hello Mark, Apologies for replying late, we are not working on weekends. Could you please tell me have you enabled the option "Check customer's name for existing email when booking " in Amelia ...
Carl Condliffe
Payment receipt to customerClosed
Amelia
Updated October 21, 2019 at 1:31pm
2
Most recent comment from [deleted]:Hello HopsNZ, Thank you for your purchase.Unfortunately, this is not something which is processed by Amelia, but by Stripe so you would need to check this out with them. I know that you can see the ...
Robert Culkin
Scheduling Notification (Next Day Reminder)Closed
Amelia
Updated October 21, 2019 at 12:18pm
5
Most recent comment from Miloš Jovanović:Hi Robert,Aleksandar is currently on vacation so I will try to help you out.I noticed that also if you manually enter in the browser URL the cron command everything seems fine ( attachment ) So in ...
Katelyn Ngo
Installment PaymentClosed
Amelia
Updated October 21, 2019 at 12:10pm
2
Most recent comment from [deleted]:Hello [email protected], Unfortunately, installment payments are not supported in Amelia with its current built-in features. There are two payment methods in Amelia - pay everything (once) whil ...
Kevin
I ´m not able to create a service because it doesn’t see any employeeClosed
Amelia
Updated October 21, 2019 at 9:32am
2
Most recent comment from Miloš Jovanović:HI Kevin,Thank you for your purchase.
Sorry for late response, we are not working on weekends.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and tak ...
Jan
responsive cart on smartphoneClosed
Amelia
Updated October 21, 2019 at 9:05am
2
Most recent comment from [deleted]:Hello Jan, Apologies for replying late, we are not working on weekends. Could you please tell me - this is a woocommerce cart, isn't it? Since for this cart you use WooCommerce shortcode, we ca ...
masa77
Cancel notification to employeeClosed
Amelia
Updated October 21, 2019 at 8:18am
6
Most recent comment from [deleted]:Hello masa77, Great, glad to hear that!You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Arvinder Singh
Notice: Please create category, service and employee firstClosed
Amelia
Updated October 21, 2019 at 7:56am
2
Most recent comment from [deleted]:Hello Arvinder Singh, Thank you for your purchase!Apologies for replying late, we are not working on weekends. Unfortunately, we encountered some issue/bug after the last update with Gutenberg block ...
Bessaguet Eric
Synchro Google agendaClosed
Amelia
Updated October 18, 2019 at 3:35pm
6
Most recent comment from Aleksandar Vuković:You're welcome EricGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
joykevinmaldini
HTML E-MailClosed
Amelia
Updated October 18, 2019 at 2:17pm
2
Most recent comment from [deleted]:Hello joykevinmaldini, Unfortunately, you can't add HTML code to the field 'Message' in Amelia -> Notifications. Because of that , we made it possible to apply some usual text format ...
Fabian Watrinet
Employee multiple LocationsClosed
Amelia
Updated October 18, 2019 at 1:42pm
2
Most recent comment from [deleted]:Hello Fabian, Yes, this is possible in Amelia. We added this feature in Version 2.1. When you go to Employee -> Work Hours, you can set more time slots / work hours periods / for one employee and ...