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Public Tickets

MARCOS FRAVEGA troubleClosed   Amelia   Updated October 29, 2019 at 10:55am   4 Most recent comment from Aleksandar Vuković:Hi again Marcos.If you set up the category, service and an employee, it should be displaying. I haven't worked with Newman theme, so I cannot provide any suggestions at this point.Please provid ... thomas faidix problemsClosed   Amelia   Updated October 29, 2019 at 8:36am   6 Most recent comment from Aleksandar Vuković:Hi again Thomas.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ... Ken Jackson Problem with pricing and schedulingClosed   Amelia   Updated October 28, 2019 at 4:12pm   4 Most recent comment from [deleted]:Hello Ken, Great You are welcome! Thank you for the kind words, we are glad you find Amelia suitable for your business!If you have any other questions or concerns feel free to open a new ticket and ... Adam CalendarClosed   Amelia   Updated October 28, 2019 at 4:10pm   4 Most recent comment from [deleted]:Hello Adam, Great, glad to hear you managed to solve your issue. would like to know more about the details of the person who made the appointmentYou can add the placeholders from the 'Notificat ... Andrius Pending appointment – notify admin onlyClosed   Amelia   Updated October 28, 2019 at 4:03pm   8 Most recent comment from [deleted]:Hello Andrius, To enable auto update you need to add the purchase key in the Activation Settings Dialog in Amelia -> Settings -> Activation. There were some issues with the auto updates on some ser ... Antoine SINIC amelia problemsClosed   Amelia   Updated October 28, 2019 at 3:46pm   11 Most recent comment from [deleted]:Hello Antoine,  For the phone and email fields: The phone field is normal to be like that, it will always have some example of the phone number of the country which is chosen. But, the email field is ... James Webber-Salmon Creating block bookingsClosed   Amelia   Updated October 28, 2019 at 2:14pm   4 Most recent comment from [deleted]:You are welcome, James If you have any other questions or concerns feel free to open a new ticket and we will gladly help, James Webber-Salmon Cannot activate pluginClosed   Amelia   Updated October 28, 2019 at 10:40am   20 Most recent comment from [deleted]:Hello James, You are welcome!Great, glad yo hear everything works well now.If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Colin Vallan Do you need support for the Amelia plugin?Closed   Amelia   Updated October 28, 2019 at 10:05am   2 Most recent comment from [deleted]:Hello Colin, Apologies for replying late, we are not working on weekends. Sorry about this message, it was sent to you by mistake. This doesn't refer to nor affect in any case the AppSumo deal ... Lisa Bergmann Payment Option of my eventsClosed   Amelia   Updated October 25, 2019 at 1:31pm   2 Most recent comment from [deleted]:Hello Lisa, Unfortunately, it is not possible to set different prices for one event in Amelia at the moment. I will add your vote for this features request in our to-do list. The most requested featu ... Kainan RefundClosed   Amelia   Updated October 25, 2019 at 6:35am   2 Most recent comment from [deleted]:Hello Kainan, Sorry to hear that you haven't found Amelia suitable for your business. Is there anything that we can help you out with, any questions or concerns? In order to request for a refu ... Maciej Can't connect google calendarClosed   Amelia   Updated October 24, 2019 at 12:14pm   11 Most recent comment from [deleted]:Hello Maciej, Glad to hear the issue with Google calendar sync is gone. When I try booking on your page and it works well, please see attachment. But, this is probably because you tested the bookin ... missnene Cannot add Frontend BookingClosed   Amelia   Updated October 24, 2019 at 12:06pm   5 Most recent comment from Aleksandar Vuković:You're welcome, missnene.It could be a character was not allowed for a password. There are some security measures implemented by us, WordPress, mailing systems and so on, so there's probably ... Javier B. Change by default in search engineClosed   Amelia   Updated October 24, 2019 at 8:35am   18 Most recent comment from Miloš Jovanović:Hi Javier,Good morning.That is a bug fix for the newest version.Thank you for reporting this and sorry for any inconvenience, hope that everything will work fine now.Best regards. coolplayer1 Service lengthClosed   Amelia   Updated October 23, 2019 at 2:32pm   2 Most recent comment from [deleted]:Hello coolplayer1, Thank you for your purchase!Yes, you just need to change the option "Default Time Slot Step" in Amelia -> Settings -> General Settings to 15 minutes. Hope this helps!If you have ...