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Public Tickets

Morel Phone number does not registerClosed   Amelia   Updated January 21, 2021 at 3:18pm   7 Most recent comment from Aleksandar Vuković:I'm glad to hear that, MorelYes, sorry I forgot to mention that all testing in front-end should be done while not logged into the admin role. Ivana Franekova Service number shortcodeClosed   Amelia   Updated January 21, 2021 at 3:11pm   6 Most recent comment from Aleksandar Vuković:Hi again IvanaThe Add Admin CSS plugin works in back-end, regardless of the theme you're using, so if you install that plugin, and paste the code I shared like shown in my previous response, yo ... Melvin Brea Amelia widgetsClosed   Amelia   Updated January 21, 2021 at 2:38pm   4 Most recent comment from [deleted]:You are welcome, Melvin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Nina User rolesClosed   Amelia   Updated January 21, 2021 at 2:36pm   4 Most recent comment from [deleted]:Thank you, Nina. I logged in and I can see the appointments in the back-end, please look at the attachment. It can be that , if you tested booking or accessed the panels while logged in to the WordP ... Johnny Vale Reembolso de cancelaciones de citasClosed   Amelia   Updated January 21, 2021 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello JohnnyThank you for your purchase.Please note that English is the only supported language, so could you please translate your future responses?Payments made through PayPal, Stripe and WooCommerc ... Janet Tanury Tanury DAshboardClosed   Amelia   Updated January 21, 2021 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello JanIf the appointment was made in April, you need to select that date range in the upper right corner of your Dashboard to see it:Same goes for the Appointments section and the Calendar. You nee ... Rubinocci Champ téléphone formulaireClosed   Amelia   Updated January 21, 2021 at 1:17pm   7 Most recent comment from [deleted]:You are welcome, René.Glad to see that, thank you. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Phil No reminder notifications anymoreClosed   Amelia   Updated January 21, 2021 at 12:20pm   3 Most recent comment from Aleksandar Vuković:Hello again PhilI don't know why your cron event was deleted, I didn't face this issue before. I recall there were a couple of customers that reported the same behavior, but it happened d ... Phil Coupon Maximum Usage not workingClosed   Amelia   Updated January 21, 2021 at 12:17pm   8 Most recent comment from Aleksandar Vuković:Thank you, PhilI will take a look at that other ticket right away. Alexis SMS Notification ScheduleClosed   Amelia   Updated January 21, 2021 at 12:17pm   2 Most recent comment from [deleted]:Hello Alexis,  The Reminder notifications are sent the day before the appointment at the Scheduled time - the Scheduled for option is for you to set the time when these reminder notifications will be ... Phil Client books in wrong timezone!Closed   Amelia   Updated January 21, 2021 at 12:04pm   5 Most recent comment from [deleted]:Hello Phil, We will add this as a feature request to our list, so if it gets requested more often in the future it can be considered for implementation. The only way to prevent that now, customers b ... Irtaza Amelia Employee EmailsClosed   Amelia   Updated January 21, 2021 at 11:58am   5 Most recent comment from [deleted]:Hello Leonidas,Glad to see that the issue is gone, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Nicole Juchem Front-End Customer PanelClosed   Amelia   Updated January 21, 2021 at 11:50am   2 Most recent comment from [deleted]:Hello Nicole Juchem, Thank you for your purchase. This can happen only if that customer is connected to the WP admin user - in no other circumstances can the panel show all appointments instead only ... Eddie How can I hide the capacity from customers seeing it?Closed   Amelia   Updated January 21, 2021 at 9:16am   4 Most recent comment from Aleksandar Vuković:Hi again EddieUsing custom CSS and JS is not a built-in part of our plugin, but general website design, so we do not have any video instructions on this.You can search the web and find hundreds of ex ... Rimoun Saad Custom Fields & EventsClosed   Amelia   Updated January 21, 2021 at 8:35am   4 Most recent comment from Aleksandar Vuković:I agree with you, Jeff, but that's how the plugin works at the moment.You may have 100's of events, but you don't have 100's of custom fields, right? I mean, if custom fields need ...