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Public Tickets

Maurice Can I exclude a time block each day?Closed   Amelia   Updated December 22, 2020 at 1:03pm   4 Most recent comment from Aleksandar Vuković:You're welcome, MauriceGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. paula problem with notificationsClosed   Amelia   Updated December 22, 2020 at 1:01pm   2 Most recent comment from Aleksandar Vuković:Hello Paula.Can you please remove those placeholders, and copy them directly from the drop-down list in the right-top section above the notification?If I'm not mistaken, the formatting of % is di ... Laurence Calendar view shows ALL hours, not the set work hoursClosed   Amelia   Updated December 22, 2020 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello LaurenceUnless your employee has some Special Days saved for that time period, it should not be happening.Can you check that, and let me know?If that doesn't solve the issue,  please provi ... Henrik Berggren Monthly overview in front endClosed   Amelia   Updated December 22, 2020 at 12:51pm   4 Most recent comment from Aleksandar Vuković:Hello HenrikUnfortunately, no, that will not be included any time soon.If I understood correctly, you'd like your customers to see something like the Calendar in back-end?If that's true, you ... Farhan Missing Services ListClosed   Amelia   Updated December 22, 2020 at 10:50am   4 Most recent comment from Aleksandar Vuković:You're welcome, FarhanGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Oliver EventsClosed   Amelia   Updated December 22, 2020 at 10:43am   2 Most recent comment from [deleted]:Hi Oliver, Thank you for notifying us about this, we will change this as soon as possible. Actually, the apostrophe is not OK  in the shortcode , some text editors change it, and one of the variatio ... Danielle Thwaites importing clients from another programmeClosed   Amelia   Updated December 22, 2020 at 10:21am   3 Most recent comment from [deleted]:Hello Danielle,Glad to see you managed to find an answer to your question, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly ... Laurence Scheduling the service not the employeeClosed   Amelia   Updated December 22, 2020 at 10:00am   3 Most recent comment from Aleksandar Vuković:Thanks for the update, LaurenceSorry for the late response, we have a lot of tickets coming in, so our response times are longer than usual.If you encounter any issues, please feel free to open a new ... Michael FATAL ERROR SINCE UPDATEClosed   Amelia   Updated December 22, 2020 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello MichaelI responded to the other ticket you created yesterday: https://tmsplugins.ticksy.com/ticket/2635218/Please take a look at it, and respond there. We have a lot of tickets coming in, and w ... Dominik Dietrich Limit additional persons; view description on closed eventsClosed   Amelia   Updated December 21, 2020 at 5:42pm   2 Most recent comment from [deleted]:Hi Dominik,Thank you for your purchase. 1) There isn't a possibility to limi the number of persons someone will book for in Amelia with its current built-in features, unfortunately. You can c ... Martin Kourilehto Customizing the frontendClosed   Amelia   Updated December 21, 2020 at 2:52pm   6 Most recent comment from Aleksandar Vuković:Hello again MartinWhen I check your website I can see this:So, it looks like you were able to resolve this over the weekend? Martin Grether GDPRClosed   Amelia   Updated December 21, 2020 at 2:27pm   7 Most recent comment from [deleted]:Hello Martin, Yes, the events need to be added manually to the custom fields in Amelia. There isn't another way of adding custom fields to service or events rather than adding/choosing them on ... Louise Hide fields in checkoutClosed   Amelia   Updated December 21, 2020 at 2:19pm   2 Most recent comment from [deleted]:Hello Louse, From the newest version of Amelia, version 2.9.3, you can choose what information will be transferred to WooCommerce Cart about Amelia appointments. in Amelia -> Settings -> Payments bel ... Sander Google API for agencyClosed   Amelia   Updated December 21, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello SanderI'm not sure that I follow what you're doing.Are you following our guide from the Documentation? If you are, then you will need to create only one APP, and add all your websites ... Gabriel Cancel subscriptionClosed   Amelia   Updated December 21, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hello Gabriel,We are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credential ...