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Public Tickets

Ahmad Abdullahi Ahmad Employee Panel (ROle Settings)Closed   Amelia   Updated October 16, 2020 at 6:52pm   4 Most recent comment from [deleted]:That shouldn't be the case. Please check your server response , as the admin ajax calls from Amelia need server response. After I change it on our testing website, it just takes refreshing the f ... Lucía López Ibarra Employee working hoursClosed   Amelia   Updated October 16, 2020 at 5:30pm   2 Most recent comment from [deleted]:Hello Lucía,Thank you for your message.Please go to the Amelia General Settings, once you open it you will see first Default Time Slot Step setting where you need to change to 15 minutes in order to ... Jonathan Marriott Error messageClosed   Amelia   Updated October 16, 2020 at 2:41pm   4 Most recent comment from [deleted]:Hi Jonathan, That is strange, as I can't reproduce it. Could you please try in incognito mode or from another browser? It is recognizing some user and for that reason throws an error , but not s ... Laurie Bleier Bleier Calendar won’t loadClosed   Amelia   Updated October 16, 2020 at 2:22pm   12 Most recent comment from [deleted]:Hi Laurie, Sorry for the delay. When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceEmployeeEmployee ... Mario Blanco Notifications setting Cron in bluehostClosed   Amelia   Updated October 16, 2020 at 2:12pm   8 Most recent comment from [deleted]:Hello Mario,Aleksandar is out of the office, so I will try to help out. We haven't changed anything regarding this matter in Amelia. So, You need to check if the plugin WP Crontrol changed so ... Ummang Redirect to Empty CartClosed   Amelia   Updated October 16, 2020 at 1:18pm   2 Most recent comment from [deleted]:Hi Ummang,It might be because of the update, can you please deactivate and activate the plugin and clear cache? Let me know if this solved the problem, please. Natalia González G suite notifications not being sentClosed   Amelia   Updated October 16, 2020 at 1:17pm   4 Most recent comment from [deleted]:Hello Natalia, Aleksandar is out of the office, so I will try to help out. Since you use another plugin for this purpose, SMTP, on your website, you need to choose WP Mail as a Mail service option i ... Delehaye FeatureClosed   Amelia   Updated October 16, 2020 at 1:07pm   6 Most recent comment from Miloš Jovanović:Hi Delehaye,You are welcome.Have a great weekend! Ramiro Allow employees to create reservations for new customersClosed   Amelia   Updated October 16, 2020 at 12:09pm   4 Most recent comment from [deleted]:Hello Hajjar, This feature isn't planned for now, so we can't say for sure if and when it could be implemented in the future. But please check if there is such feature suggestion here ht ... Dan Peres IntegrationClosed   Amelia   Updated October 16, 2020 at 8:56am   2 Most recent comment from [deleted]:Hello Dan, You need to add a shortcode for Amelia on the page. You probably have an option to add shortcodes in that editor to some element on the page, so you need to use that option and copy/paste ... Noboru Akiyoshi About Zoom SettingsClosed   Amelia   Updated October 16, 2020 at 8:53am   3 Most recent comment from [deleted]:Hello Noboru Akiyoshi,Thank you for your purchase. Glad to see you managed to find a solution to the question you had, thank you for letting us know. If you have any other questions or concerns fee ... Marko Kuzio Celandar Default View to monthlyClosed   Amelia   Updated October 16, 2020 at 8:17am   2 Most recent comment from [deleted]:Hello Marko Kuzio,Thank you for your purchase. There isn't a possibility to change the default view of the calendar in Amelia with its current built-in features, unfortunately. Please check if ... Kevin Lyster Multiple Appointment bookings for one classClosed   Amelia   Updated October 16, 2020 at 8:15am   2 Most recent comment from [deleted]:Hello Kevin,The number of customers that can book one time slto with one employee is configured by the min and max capacity set for the service. If you set the max capacity to 25, please check if the ... Fabrizio Romano Google Calendar configurationClosed   Amelia   Updated October 16, 2020 at 12:02am   4 Most recent comment from [deleted]:Hi Fabrizio,Thank you for getting in touch.I am afraid it's not possible, sorry. Only one employee can only be linked to one Google Calendar. If you need to block times in both calendars, you wo ... Jens Bödeker Adding more people to booking without initiating personClosed   Amelia   Updated October 16, 2020 at 10:46pm   7 Most recent comment from [deleted]:Hi Jens,It is added in our development team's to-do list, but we can't say when it will be changed in the plugin. There are no workarounds at the moment, and this can only be achieved with c ...