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Public Tickets

Jhonnatan CancelationClosed   Amelia   Updated October 9, 2020 at 5:42pm   4 Most recent comment from Aleksandar Vuković:Hello again JhonnatanWe don't have an option like that at the moment, but our developers are working on it at the moment. We're calling it the "Packages" feature, and it should be implemente ... mayariestudio Stripe payment issueClosed   Amelia   Updated October 9, 2020 at 5:01pm   5 Most recent comment from [deleted]:We can only test using Stripe test cards, and I tried using a test card, and got an error that I am using a test card with Live mode, which is correct, I don't get any other errors for Stripe, pl ... Naoum Liotas Google integration not working and hours not updatingClosed   Amelia   Updated October 9, 2020 at 4:54pm   5 Most recent comment from Aleksandar Vuković:Hello NaoumI'm glad to hear that!Sorry for the late response, we're out of office since yesterday, with limited internet access.Which working hours are you changing? If you created your emp ... Gerlinde can I hide "capacity" in the events listingClosed   Amelia   Updated October 9, 2020 at 4:52pm   4 Most recent comment from [deleted]:You are welcome, Gerlinde. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Omer Faruk Restricting the number of appointments for each userClosed   Amelia   Updated October 9, 2020 at 4:35pm   4 Most recent comment from [deleted]:Hi Omer,Sorry for the delayed response.I believe this feature can be enabled via settings -> roles -> customer as per the screenshot below: Clio Dupouy integrate my amelia calendar in a funnelClosed   Amelia   Updated October 9, 2020 at 3:55pm   6 Most recent comment from Aleksandar Vuković:Got it, Clio, I just resonded to both emails. Alex change viewClosed   Amelia   Updated October 8, 2020 at 7:46pm   2 Most recent comment from [deleted]:Hi Alex,Thank you for your message.Unfortunately this view is only for the back-end, and it is not possible to display it on the front-end. Cathal McNamara Deleted EmployeeClosed   Amelia   Updated October 8, 2020 at 2:13pm   2 Most recent comment from [deleted]:Hi Cathal, Unfortunately, there isn't a way to retrieve deleted employees in Amelia. I will add that as a feature request to our list. If you have any other questions or concerns feel free to ... Saima Shah Time zone issueClosed   Amelia   Updated October 8, 2020 at 8:59am   7 Most recent comment from Aleksandar Vuković:You're welcome, SaimaI received the email normally:Check if you maybe got the email as SPAM. Also, check if the correct email templates are enabled in Notifications section.Amelia picks up the c ... Mandy Oldfield Extrenal Zoom linkClosed   Amelia   Updated October 8, 2020 at 8:26am   8 Most recent comment from [deleted]:Hello Mary, I hope this feature will be available in the future in Amelia so you can become one of our users. Please check if there is such feature suggestion here https://wpamelia.cnflx.io/boards/f ... Linda Class BookedClosed   Amelia   Updated October 7, 2020 at 9:30pm   4 Most recent comment from [deleted]:Hi Linda,I have replied to questions you've asked here in another ticket. This ticket will be closed. Linda employeesClosed   Amelia   Updated October 7, 2020 at 8:44pm   8 Most recent comment from [deleted]:Hello Linda,Not quite, instructors can have an individual email, however, if you need to centrally manage it, the only way to solve it is creating a central email address and linking that to your serv ... Stefan Refund not receivedClosed   Amelia   Updated October 7, 2020 at 7:43pm   4 Most recent comment from [deleted]:Hello Stefan,Please, let us know if you don't get a refund by the mid of the next week. Tobias Linke Events & PlugIn ActivationClosed   Amelia   Updated October 7, 2020 at 7:42pm   2 Most recent comment from [deleted]:Hello Tobias,Sorry for the delayed reply.Yes, you can adjust notification settings in the tab on your WP Admin panel Francis Zoom is a location, not a serviceClosed   Amelia   Updated October 7, 2020 at 2:11pm   4 Most recent comment from [deleted]:Hello Mads Holm Andersen, Unfortunately, there isn't a possibility of hiding Location selection if a service where Zoom is enabled is chosen in Amelia with its built-in features. The location ...