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Public Tickets

Robin Hood WoocommerceClosed   Amelia   Updated October 6, 2020 at 9:25pm   2 Most recent comment from [deleted]:Hello Robin,The last reponse from us was 8 hours ago earlier today.Hi again Robin I booked an appointment on your website without any issues. On this page: https://www.covidtestlondon.co.uk/booking- ... Luis Carvalho Wrong dates & TimeClosed   Amelia   Updated October 6, 2020 at 9:08pm   2 Most recent comment from [deleted]:Hi Luis,Thank you for getting in touch.I will discuss it with our dev team and get back to you later this week. David Law Notifications based on ServiceClosed   Amelia   Updated October 6, 2020 at 2:11pm   2 Most recent comment from [deleted]:Hello David, There isn't a possibility to setup notifications per service in Amelia with its built-in features, unfortunately. they are configured for all services the same, and the notification ... Shayne RefundClosed   Amelia   Updated October 6, 2020 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello ShayneI just checked, and can confirm the refund request was received. It takes 5 - 7 business days for refunds to go through, and you don't receive any email confirmations about this, like ... Angel TImeslotsClosed   Amelia   Updated October 6, 2020 at 12:39pm   4 Most recent comment from [deleted]:You are welcome, Angel. Glad to see the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help you.  Evan Madden Special Rates on certain daysClosed   Amelia   Updated October 6, 2020 at 12:25pm   6 Most recent comment from Aleksandar Vuković:You're welcome, EvanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. André Hauge create usersClosed   Amelia   Updated October 6, 2020 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello AndréThank you for your purchase.Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress l ... Maja Opara Display staff name on EventClosed   Amelia   Updated October 6, 2020 at 11:50am   2 Most recent comment from [deleted]:Hello Maja, Unfortunately, there isn't a possibility to show Staff names on the front-end for Events in Amelia with its built-in features. There are couple of shortcodes for Events, but they sh ... Maja Opara Date formatClosed   Amelia   Updated October 6, 2020 at 10:46am   4 Most recent comment from [deleted]:You are welcome, Maja. I forwarded this to our developers, so they can check if it is possible to fix this in the future updates of Amelia. If you have any other questions or concerns feel free to o ... Nabil MollieClosed   Amelia   Updated October 6, 2020 at 10:45am   2 Most recent comment from [deleted]:Hello Nabil, Like I mentioned in the other ticket, because of some unpredictable issues and changes that we needed to implement in the past couple of updates of Amelia, our plans for the new feature ... Barfleur en mer Error with stripe paymentClosed   Amelia   Updated October 6, 2020 at 10:43am   14 Most recent comment from [deleted]:Hello Nabil, Unfortunately, because of some unpredictable issues and changes that we needed to implement in the past couple of updates of Amelia, our plans for the new features have changed a bit, ... Shaun Employee selectionClosed   Amelia   Updated October 6, 2020 at 10:38am   5 Most recent comment from Aleksandar Vuković:You're welcome, ShaunUnfortunately, at the moment we don't have a bulk purchase option, so during one booking session your customers can only book one appointment. Our developers are workin ... Luis Carvalho Date & Calendar SettingsClosed   Amelia   Updated October 6, 2020 at 10:23am   2 Most recent comment from Aleksandar Vuković:Hello LuisThis is rather strange, I must say.We did have some issues with UTC+/- date formats, so can you first try changing the time zone to your city (so instead of UTC+1, choose Lisbon (for examp ... Oliver creating employeeClosed   Amelia   Updated October 6, 2020 at 9:09am   4 Most recent comment from Aleksandar Vuković:Hi again OliverThe reason you can't add this employee is because you already have a user with that email address:It's not saved for an employee, but for a customer instead:You need to delete ... Jhonnatan Amelia shortcode not workingClosed   Amelia   Updated October 6, 2020 at 7:20am   3 Most recent comment from [deleted]:Hello Jhonnatan,Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category and serviceE ...