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Public Tickets

Raphael Babilonia How to cancel the package from my customer after he already bought it?Closed   Amelia   Updated January 4, 2021 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello RaphaelUnfortunately, we don't have that feature yet. It will be added in the next update (not the one you'll see roll out today, but the one after that).You can cancel individual app ... Daniel Dowling Working Hours Per ServiceClosed   Amelia   Updated January 4, 2021 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello DanielI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Services have a duration, but when available time slots will ... Paulina limiting service availabilityClosed   Amelia   Updated January 4, 2021 at 9:38am   2 Most recent comment from Aleksandar Vuković:Hello PaulinaService availability is determined by employees' working hours.So, either configure two employees for these two services, or configure employees' working hours so they work on s ... Melanie Wesley Transfer square appointmentsClosed   Amelia   Updated January 4, 2021 at 9:02am   4 Most recent comment from [deleted]:Hello Melanie, Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.There isn't an option to charge customers for a no show in Amelia with its curr ... dljordaneku Outlook IntergrationClosed   Amelia   Updated January 4, 2021 at 8:58am   6 Most recent comment from [deleted]:Hello Darrell,Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.Glad to see the issue is gone, thank you for letting me know. If you have any other ... Kieran NotificationsClosed   Amelia   Updated January 4, 2021 at 8:55am   6 Most recent comment from [deleted]:You are welcome, Kieran. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Paul Anderson Front end emplyee panelClosed   Amelia   Updated January 1, 2020 at 11:23pm   5 Most recent comment from Paul Anderson:Thanks - all sorted now :) Craig Feature Request: Request Appointment in Customer PanelClosed   Amelia   Updated December 31, 2020 at 5:26pm   2 Most recent comment from [deleted]:Hi Craig, Thank you for the suggestion. I added it to our feature requests list and you can suggest it here as well, so users can vote for it and it can be considered for implementation in the future ... Rajbir Singh Not creating wordpress user and not getting any url to set passwordClosed   Amelia   Updated December 31, 2020 at 5:17pm   8 Most recent comment from [deleted]:Hello Rajbir, Glad to see that the issue is gone, thank you for letting me know!You are welcome, glad I could be of help! Thank youIf you have any other questions or issues feel free to open a new t ... Jason Long Long Time ZonesClosed   Amelia   Updated December 31, 2020 at 5:15pm   5 Most recent comment from [deleted]:Hello Jason Long, I understand this would be useful for users who have employees in different timezones and we do have this in our to-do list for the future releases of Amelia, but for now we can ... Kieran Planned UpgradesClosed   Amelia   Updated December 31, 2020 at 4:39pm   8 Most recent comment from Kieran:Hi BogdanThanks for the reply. Hopefully 2021 can see more development. I've just noticed you've added packages sadly I've not got a pro licence though :(I think the plugin has huge pot ... Paul Spalvieri switched primary domainsClosed   Amelia   Updated December 31, 2020 at 12:45pm   2 Most recent comment from Aleksandar Vuković:Hello Paul I believe all this is resolved based on your emails? If not, please let me know. Paul Spalvieri cannot see appointments book, customers name wont populate in calendarClosed   Amelia   Updated December 31, 2020 at 12:45pm   2 Most recent comment from Aleksandar Vuković:Hello PaulI believe all this is resolved based on your emails?If not, please let me know. Terri Buttons not displaying correctlyClosed   Amelia   Updated December 31, 2020 at 12:39pm   2 Most recent comment from Aleksandar Vuković:Hello TerriThank you for your purchase.This is actually caused by a CSS conflict with your theme (or some other plugin). Please try adding this CSS to the page: #am-continue-button { background-color: ... Alexander Ortmann 500 request errorClosed   Amelia   Updated December 31, 2020 at 12:37pm   3 Most recent comment from Aleksandar Vuković:Hello AlexanderThank you for your purchase.This tends to happen due to a Less conflict.Please go to Amelia/Customize, click on Reset, and then on Save. That should resolve the issue.