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Public Tickets

Julia Nance Step By Step ViewClosed   Amelia   Updated October 26, 2020 at 1:49pm   3 Most recent comment from Aleksandar Vuković:You're correct, Julia, sorry for the inconvenience.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Robert Clarke Payment methodsClosed   Amelia   Updated October 26, 2020 at 1:35pm   2 Most recent comment from Aleksandar Vuković:Hello RobertWe don't have an integration with any token system plugins, and you wouldn't be able to add more than one appointment in WooCommerce.Unfortunately, at the moment we don't ha ... JB Pham "EXTRAS" and "CAPACITY" labels on Front EndClosed   Amelia   Updated October 26, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hello JB, Glad to see you like and enjoy Amelia, thank you1. This can be hidden with adding custom CSS. Please try adding this format HTML to the page where you have your Amelia shortcode : .am-se ... Marcel Janssen Synchronizing eventsClosed   Amelia   Updated October 26, 2020 at 12:23pm   4 Most recent comment from [deleted]:Hello Marcel, There is a note about this on the Google sync instructions page. Events is a feature that was implemented in Amelia way later than Services, so it doesn't have the same options/f ... Admin Democratest Custom FieldsClosed   Amelia   Updated October 26, 2020 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Thank you for your feedback, I will forward it to our development team for review.What you're trying to do is a custom solution, so it's not included in the provided support for the plugin, ... Douglas Elom Alter available service days for just 1 week without affecting the regular 5 day serviceClosed   Amelia   Updated October 26, 2020 at 12:04pm   3 Most recent comment from Aleksandar Vuković:Hello Douglas, hello Peter.Thanks for your help, Peter, that's exactly what I would advise. You can configure days off for your employees either on company level (in Amelia Settings) or per empl ... Kanta Roberts Customer PanelClosed   Amelia   Updated October 26, 2020 at 11:51am   22 Most recent comment from Adrian Stern:Hey hey, I found this thread because I had the same issue (installed the plugin two weeks ago). I made an update just now to v 2.9.2, but the issue remains with no e-mail sent. When I check on the hel ... Greg Hinch Mailgun EU server supportClosed   Amelia   Updated October 26, 2020 at 11:18am   9 Most recent comment from [deleted]:You are welcome, Torben. Glad to see that, thank you for letting us know. No, we haven't send this change sorry about that. We will add this as an option to Amelia settings back-end in one of th ... Charlie Kew Package Deals / Fixed Date RecurrenceClosed   Amelia   Updated October 26, 2020 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello CharlieThank you for your purchase.Unfortunately, at the moment we don't have bulk purchase option, but it is being developed. It should be included in the plugin in the next month or two. ... JB Pham Service Employee Not Required?Closed   Amelia   Updated October 26, 2020 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hello JBThank you for pointing that out to us, it's a mistake in our documentation. The Employee field is mandatory, and no Services can be offered without an employee assigned to the service.Onl ... Carlos Young Error with config and services pages AmeliaClosed   Amelia   Updated October 25, 2020 at 9:31pm   6 Most recent comment from Aleksandar Vuković:You're welcome CarlosI hope you get everything sorted out.If you need any further assistance, please feel free to reach out to us and we'll gladly help. JB Pham Booking Multiple Services In Single SessionClosed   Amelia   Updated October 25, 2020 at 4:54pm   3 Most recent comment from JB Pham:Ok, thanks for getting back to me.  This would be a highly beneficial feature for our business.  Looking forward to it becoming available.  Keep up the great work! nicole van vondel Customer password recovery linkClosed   Amelia   Updated October 25, 2020 at 12:39pm   7 Most recent comment from Aleksandar Vuković:You're welcome NicoleIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Libby 2-way Google calendar sync doesn't workClosed   Amelia   Updated October 25, 2020 at 12:37pm   4 Most recent comment from Aleksandar Vuković:Hello Joe.You're welcome to open a new ticket and explain what issues you're having, and we'll gladly help you out. Joe Matz Google Calendar syncClosed   Amelia   Updated October 25, 2020 at 12:23pm   3 Most recent comment from Aleksandar Vuković:Hello JoeThere have been no changes in this regard, so it's got nothing to do with the update.Please check the "Maximum number of events returned" and make sure "Remove Google Calendar Busy Eve ...