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Public Tickets

gestio Create Amelia user automaticallyClosed   Amelia   Updated October 27, 2020 at 9:27am   6 Most recent comment from [deleted]:Hello Marie, Unfortunately, this isn't possible in Amelia, as users can't access the Customer panel if they are not created as customers in the plugin itself. Only Amelia customers can acc ... Sarah Wedderburn-Ogilvy Emails going to spam, marked as dangerousClosed   Amelia   Updated October 27, 2020 at 9:08am   4 Most recent comment from [deleted]:Hello Sarah, This doesn't depend on Amelia only, unfortunately. The emails coming from your website(Amelia)/server are seen as spam for some reason by your mail service provider. Mail service p ... Gustavo Cancel and rescheduleClosed   Amelia   Updated October 27, 2020 at 9:00am   4 Most recent comment from [deleted]:You are welcome, Gustavo. Glad to see that, thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Jorge Variable pricingClosed   Amelia   Updated October 27, 2020 at 8:47am   4 Most recent comment from [deleted]:Hi Jorge,Then I will contact you once we implement packages feature to check it out.Have a nice day. Vivi-Anne Streep Blacklisting & Email verificationClosed   Amelia   Updated October 27, 2020 at 1:05am   2 Most recent comment from [deleted]:Hi Vivi-Anne,Thank you for your feedback and for your questions.1. I am afraid it's not implemented yet.2. Currently it's also not available, sorry.You can submit both features here:https:/ ... gestio Reschedule same service with another employeechangeClosed   Amelia   Updated October 26, 2020 at 10:26pm   8 Most recent comment from Aleksandar Vuković:You're welcome, gestioIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Charlotte Translation pluginClosed   Amelia   Updated October 26, 2020 at 10:18pm   2 Most recent comment from Aleksandar Vuković:Hello CharlottePlease go to Amelia Settings/Labels settings, and turn off Labels settings.That should help you resolve this issue. Eduardo JS Hook - Identify Payment MethodClosed   Amelia   Updated October 26, 2020 at 10:17pm   2 Most recent comment from [deleted]:Hello Eduardo,Thanks for your question.You can try it but I need a bit more time to clarify this with my dev team. ken sato How to add appointment information for the customers' calendars?Closed   Amelia   Updated October 26, 2020 at 9:54pm   2 Most recent comment from Aleksandar Vuković:Hello ken satoI'm sorry to disappoint you, but unfortunately at the moment, this isn't customizable for the customers.You can customize how the appointments will show up in your employees� ... Unions NSW Can't add an additional notification email addressClosed   Amelia   Updated October 26, 2020 at 9:48pm   2 Most recent comment from Aleksandar Vuković:Hello MichelleJust start typing the email address in there. When you're done, hit Enter, and you'll be able to add another one, or simply hit "Save" in the bottom right. Stian Andreassen Help with settingsClosed   Amelia   Updated October 26, 2020 at 5:17pm   2 Most recent comment from [deleted]:Hello Stian Andreassen, Thank you for your purchase. 1. This is because the employee assigned to all of these services is connected to this location. In Amelia, services are assigned to employees, ... Adrian Stern Customer Panel "Email with access link has been sent" not workingClosed   Amelia   Updated October 26, 2020 at 5:04pm   2 Most recent comment from [deleted]:Hello Adrian, Thank you for your purchase.The issue in that ticket was fixed and resolved some time ago, so this is coming from something else. Could you please explain me the issue in more details ... Jordan Feature RequestClosed   Amelia   Updated October 26, 2020 at 4:09pm   2 Most recent comment from [deleted]:Hello Jordan,We don't have this feature planned for now, unfortunately, so we can't say for sure if and when it could be implemented in the future. Please check if there is such feature su ... MOVE PEOPLE Amelia plug-in installation in other domainClosed   Amelia   Updated October 26, 2020 at 3:54pm   2 Most recent comment from [deleted]:Hello Kamal, Please check the installing instructions for Amelia here. If you followed the steps - downloaded Amelia and uploaded it to your website by following the above instructions you should ha ... Miguel Sales capacity issueClosed   Amelia   Updated October 26, 2020 at 2:44pm   2 Most recent comment from Aleksandar Vuković:Hello MiguelThank you for your purchase.You need to go to Amelia Settings/Appointment settings, and configure it like this:After that, the appointment will be available until Max capacity is filled.