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Public Tickets

Florian BUG URGENT!!Closed   Amelia   Updated February 25, 2021 at 10:05am   8 Most recent comment from Aleksandar Vuković:Awesome Florian, thanks!Here's the $10 coupon: BCBF03AC Arne Issue after binding employees with Google CalendarClosed   Amelia   Updated February 25, 2021 at 9:54am   5 Most recent comment from [deleted]:Hello Arne, Thank you. You should update Amelia to the newest version 3.0.2. since you have an older version, 2.9.1. But I assume this won't affect the issue you have , as it is coming from the ... Kurt ics File in Email NotificationClosed   Amelia   Updated February 25, 2021 at 9:25am   4 Most recent comment from [deleted]:Hello Karen, Please suggest that here so it can be considered as a feature request for the future and added to the list, so users can vote for it. If you have any other questions or concerns feel f ... Adrian Gonzalez Escalante Amelia Manager roleClosed   Amelia   Updated February 25, 2021 at 9:21am   2 Most recent comment from [deleted]:Hi Adrian,thank you for reaching out; I'm sorry to hear that you're experiencing issues with Event view.I have checked, and since there was no option to recreate this issue happening from my ... samantha wakefield license not allowing full accessClosed   Amelia   Updated February 25, 2021 at 9:19am   3 Most recent comment from [deleted]:Hi, Samantha!Could you please provide us with a temporary WP Admin login, so we will be able to investigate your case from the inside?You can post it as a private reply to this ticket, so no one else ... Paul Spalvieri calendar double bookingClosed   Amelia   Updated February 25, 2021 at 3:34pm   7 Most recent comment from [deleted]:Hi, Paul!Our developers investigated the issue and figured out it was related to the Service's duration. It was changed at some point, which caused double-bookings (find the attachment below).Thi ... Wilkenson Minimum time requiredClosed   Amelia   Updated February 24, 2021 at 4:30pm   4 Most recent comment from [deleted]:You are welcome, Wilkenson. Glad to see the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Findlay Cumming URGENT Booking form continues to loadClosed   Amelia   Updated February 24, 2021 at 3:23pm   4 Most recent comment from [deleted]:I'm glad to hear it helped!Regarding Google Analytics, you can check out the information provided on this public ticket:https://tmsplugins.ticksy.com/ticket/2278713/Please let me know if you need ... Viktor Callemin SupportClosed   Amelia   Updated February 24, 2021 at 2:47pm   2 Most recent comment from [deleted]:Hello Viktor, It isn't possible to have category selection first in the Step by step booking form with Amelia's current features, unfortunately. You can have the categories chosen only in t ... Pascal DUMAS hour lag problemClosed   Amelia   Updated February 24, 2021 at 2:37pm   2 Most recent comment from Aleksandar Vuković:Hello PascalIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ... Guillermo Veiga Stripe PaymentsClosed   Amelia   Updated February 24, 2021 at 2:14pm   2 Most recent comment from [deleted]:Hi, Guillermo!Thank you for choosing Amelia.Amelia data can be sent to Stripe as MetaData or Description: you can see this option below the payment methods in Amelia -> Settings -> General. You shoul ... César Yucra Shortcode to display productsClosed   Amelia   Updated February 24, 2021 at 12:02pm   4 Most recent comment from Aleksandar Vuković:Hello again CésarThat's not possible. You can only add two shortcodes - one showing only packages, and the other showing only services.They'd be located one below the other, and it can ... César Yucra Schedule conflictClosed   Amelia   Updated February 24, 2021 at 11:51am   4 Most recent comment from Aleksandar Vuković:You're welcome, CésarIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Henriette Removing sections in descriptionClosed   Amelia   Updated February 24, 2021 at 11:37am   4 Most recent comment from [deleted]:Hi, Henriette!Thank you for the link.Please try these CSS: #am-service-booking > div > div.am-service > div.am-service-header > div.am-service-data > div.am-service-info > div:nth-child(2){display:non ... Christoffer Andersson Delete customers automaticallyClosed   Amelia   Updated February 24, 2021 at 11:22am   2 Most recent comment from Aleksandar Vuković:Hello ChrisI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can delete customers manually, and the customers themselves ...