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Public Tickets

Eshley Nau Does anyone know of to setup the package of service feature?Closed   Amelia   Updated February 24, 2021 at 11:06am   2 Most recent comment from Aleksandar Vuković:Hello EshleyIn order to use Amelia Pro, you first need to deactivate and delete Amelia Basic. Before you do that, go into Amelia Settings/Activation and make sure "delete database tables" is disabled. ... Guillermo Veiga Employee planel front endClosed   Amelia   Updated February 24, 2021 at 10:44am   2 Most recent comment from [deleted]:Hi Guillermo,  You can connect Employees to a WordPress user only if they have an Amelia Employee user role there.  In your case, you have set this user as an Administrator, so you don't need t ... Ashley collins Shortcodes not workingClosed   Amelia   Updated February 24, 2021 at 10:43am   2 Most recent comment from [deleted]:Hello Ashley, If you are getting a spinning wheel / only endless loading for Amelia , it usually indicates that you're missing one of the following: Category and serviceEmployeeEmployee is not ... Mike HTML emailsClosed   Amelia   Updated February 24, 2021 at 10:41am   2 Most recent comment from [deleted]:Hi Mike,thank you for reaching out!I see; you would like to customize the email text and give it a more personal touch, so that the clients could feel more comfortable. Did you have anything particul ... Alvaro SlownessClosed   Amelia   Updated February 24, 2021 at 10:21am   8 Most recent comment from Aleksandar Vuković:Hello JaimeWe can recommend cloning your website with the Duplicator plugin. It will generate a couple of files which you can run on the new website, duplicating it.If you only wish to migrate Ameli ... Romain BUSSI Employee e--mailClosed   Amelia   Updated February 24, 2021 at 10:08am   3 Most recent comment from Aleksandar Vuković:Hello RomainThank you for your purchase.That is it - only one user (customer or employee) can have one email address, so when you deleted the customer, the issue was resolved.If you have any further ... Emmanuel Dodoo Cann Location RequiredClosed   Amelia   Updated February 23, 2021 at 9:19pm   4 Most recent comment from [deleted]:Hi, Kywong!Thank you for choosing Amelia.Unfortunately, at the moment it's not possible to make location selection mandatory. We are always looking for ideas on how to make Amelia better. So if y ... Joel Login settingsClosed   Amelia   Updated February 23, 2021 at 8:46pm   2 Most recent comment from [deleted]:Hi, Joel!Thank you for choosing Amelia.If Amelia Customers have a WordPress login, they can access the Panel with the same credentials. In order to set it this way, you have to connect your Customers ... Balogh Zoltán Employee settingsClosed   Amelia   Updated February 23, 2021 at 5:28pm   13 Most recent comment from [deleted]:Zoltan,I'm glad I could help.Please let us know if you have any other questions.Best Regards. Ian Cheng Qian Wu Service ExtraClosed   Amelia   Updated February 23, 2021 at 5:27pm   2 Most recent comment from [deleted]:Hi, Ian!Thank you for choosing Amelia.Unfortunately, there isn't a possibility of adding extras to services from packages. The extras can be added only when the service is booked separately.Howev ... Sheila Zayas SMS Reply MessageClosed   Amelia   Updated February 23, 2021 at 5:14pm   2 Most recent comment from [deleted]:Hello Sheila, There isn't a possibility for changing that number with Amelia's current built-in features, unfortunately, to some number to which customers could reply to. The message that ... Hussnain Amelia BugsClosed   Amelia   Updated February 25, 2021 at 1:18pm   12 Most recent comment from [deleted]:Hello Hussnain,I've just got feedback from our developer regarding this matter - for the issue when more Amelia shortcodes are on the same page, and they implemented some changes in the plugin r ... Mike Zoom link in iCal file?Closed   Amelia   Updated February 23, 2021 at 3:25pm   8 Most recent comment from [deleted]:You are welcome, Mike. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Shambavi Jayaramaiah Hide Total Number of PersonsClosed   Amelia   Updated February 23, 2021 at 2:59pm   7 Most recent comment from Aleksandar Vuković:You're welcome, ShambaviIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ian Cheng Qian Wu Category ViewClosed   Amelia   Updated February 23, 2021 at 2:45pm   2 Most recent comment from [deleted]:Hello Ian Cheng,thank you for reaching out; I will be happy to answer your questions!1) You can pick out the categories shown, absolutely:go to the page where you want categories to be shownadd an [am ...